Innovation in Recruitment Event


How will the world of recruitment change in the face of big data, artificial intelligence and automation? Head of Innovation of Robert Walters Group, Faye Walshe, provided her insights into how recruitment is evolving in this digital era at the “Innovation in Recruitment” breakfast event organised by Robert Walters Malaysia. 

Speaking to over 50 participants, Faye covered the major recruitment trends in the past two decades, the challenges HR and recruitment is facing in this digital era, and the latest innovations in recruitment and HR solutions. 

Faye also revealed some observations from the Robert Walters Group Innovation Team’s own trials and tests, giving participants a look into some of the emerging HR and recruitment tools without having to carry out their own testing. 

“At Robert Walters, our clear innovation strategy is to test and trial emerging new technologies and harness their potential to increase our productivity,” said Faye. “At the same time, we also want to share what we learn with our clients, allowing them to leverage our efforts to lead the way in recruitment today and for the future.”  

“With the emergence of these new tools and technologies, the role of the recruiter is rapidly evolving,” said Kimberlyn Lu, country manager of Robert Walters Malaysia. “Identifying, sourcing and communicating with jobseekers are becoming much easier allowing us to focus on building human connections and helping our clients and candidates find the perfect fit.” 

The Robert Walters Group Innovation Team 

Our Innovation team is dedicated to researching new ideas to enhance our service to our clients. We monitor consumer trends which shape our recruitment and HR landscape, seek out disruptive recruitment technology for trial and challenge our existing processes and service offerings to create truly innovative recruitment solutions. 

To find out how we can add more value to your recruitment process, please contact our specialist recruiters at


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