We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.
We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.
This company is seeking a dedicated and Voice Engineer, L2 (FinTech) to join their dynamic team in Kuala Lumpur. This role offers an exciting opportunity to work on cutting-edge technologies, enhance your skills, and make a significant impact in the field of voice recording and communications technologies. The successful candidate will be part of a supportive team, working on diverse projects, and will have the chance to develop both personally and professionally.
This role requires flexibility with shift patterns, including weekends and public holidays, to provide 'follow the sun' support as part of the Regional team roster.
Opportunity to work with advanced voice recording and communication technologies
Dynamic and supportive work environment
Potential for personal and professional growth
What you'll do: As a Voice Engineer, L2 (FinTech), you will play a crucial role in troubleshooting incidents, managing problems, performing remote installations, upgrades, and providing risk management services. You will be expected to work closely with various internal teams to identify bugs, perform triage, and ensure ultimate resolution of identified issues. Your commitment to continuous learning will be essential as you will be expected to continually improve your technical skills through company-provided training and self-study. Your ability to communicate effectively will be utilised when providing training to other departments.
Act as problem investigator and manager assisting an incident management team
Perform remote installations and upgrades for voice recording equipment at customer sites
Assist L1 Engineers and Technicians remotely with technical issues raised during installation or service issues
Work on tickets as they come into Remedy, providing timely updates to customers
Collaborate with internal teams to create time estimates for billable compliance projects
Identify bugs, perform triage, and work towards resolution of identified issues
Provide risk management services to deployment and operations teams by reviewing designs and procedures used in production deployment
Install software and test upgrades in the team’s lab environment
Continually improve personal technical and product-specific skills via company-provided training and self-study
Provide training to Technicians, Sales, Sales Support and other departments when necessary
What you bring: The ideal candidate for the Voice Engineer, L2 (FinTech) role will bring a strong understanding of virtualisation technologies, networking and operating systems. You will have experience in a technical support role, preferably dealing with external customers. Your excellent communication skills will be utilised in technical writing and drawing. Flexibility to work non-standard hours to meet customer demand is essential. Preferred qualifications include experience with Wireshark or other packet capture products, database technology such as SQL Server and MYSQL, and Financial trading systems.
Strong understanding of virtualisation technologies, Networking and Operating Systems (Linux RedHat, Windows Servers)
Understanding of VoIP and SIP
Experience working in a technical support role, preferably with external customers
Technical writing/drawing skills along with excellent verbal and written communication skills
Flexibility to work non-standard hours on occasion to meet customer demand
Experience with Wireshark or other packet capture products is preferred
Experience with database technology such as SQL Server and MYSQL is preferred
Experience with Financial trading systems is preferred
Server & Operating Systems Certifications: Linux Certification (CompTIA, LPIC, or Red Hat), or Microsoft Certification (MCSE, MCSA) are preferred
Network/Telecommunications Certifications: Nice NCSE or NCSE, Verint (Impact360), CompTIA Network+, Cisco Certifications (CCNA, CCNP, CCIE, CCVP) are preferred
What sets this company apart: This is a global leader in their field, offering an inclusive and supportive work environment where every team member's contribution is valued. They provide opportunities for continuous learning and professional development, ensuring that their employees are always at the forefront of industry advancements. Their commitment to innovation and excellence has earned them a strong reputation in the industry.
What's next: If you're ready to take your career to the next level with this exciting opportunity, don't hesitate! Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd Business Registration Number : 729828-T Licence Number : JTKSM 423C
Our client is seeking a passionate and experienced Technical Lead, Web Developer (Angular) to join their dynamic team. This role offers the opportunity to be the front-facing technical expert with external partners, designing and developing solutions for users in production plants. The successful candidate will have the chance to explore front-end web-based platform. This includes testing, maintenance, defining and integrating interfaces to SAP and other systems.
Salary:
MYR120,000 - MYR180,000 per annum + Market Aligned Benefits
Location:
Kuala Lumpur
Date posted:
24 April 2024
Keywords: Digital Workplace, Unified Endpoint Solutions, Virtual Desktop Infrastructure, VMware Workspace ONE, vCenter, ESXi, Horizon, Microsoft PowerShell, Windows Server
Our client is seeking a dedicated and enthusiastic Workplace Engineer to join their dynamic Digital Workplace team. This role offers the opportunity to work with cutting-edge technology, providing support for all technical aspects of the Digital Workplace ecosystem. The successful candidate will have the chance to contribute to modernising the Digital Workplace ecosystem, ensuring its lifecycle is well managed. This role requires a strong understanding of mobile devices (iOS, Android, Mac OS, Windows 10), desktop and server knowledge for troubleshooting, and familiarity with Unified Endpoint Solutions and Virtual Desktop infrastructure.
* Opportunity to work in a dynamic Digital Workplace team
* Chance to contribute to modernising the Digital Workplace ecosystem
* Requires strong understanding of mobile devices and desktop/server troubleshooting
Salary:
MYR120,000 - MYR180,000 per annum + Market Aligned Benefits
Location:
Kuala Lumpur
Date posted:
24 April 2024
Keywords: DevOps, SRE, Automation, Infrastructure, Security, Application.
Our client is seeking a dedicated and innovative DevOps / SRE to join their dynamic team. This role offers an exciting opportunity to work in a fast-paced, high-growth environment where new ideas are encouraged and collaboration is key. The successful candidate will be responsible for developing and maintaining automation scripts, designing CI/CD pipelines, managing infrastructure, and ensuring security compliance. This role offers a flexible working environment with the option of hybrid or remote working, as well as a range of other benefits including meal allowances, mobile and broadband reimbursement, additional leave options, and comprehensive medical coverage.
* Opportunity to work in a dynamic, fast-paced environment
* Responsibility for key areas such as automation, infrastructure management, and security compliance
* Flexible working options and a range of additional benefits
This company is looking for a talented Senior Full Stack Developer who can proficiently work across both frontend and backend technologies. This role offers an exciting opportunity to work with a wide range of technologies, including but not limited to Angular 2, React JS, Spring Boot, Microservices, JBoss, Apache HTTP Server, Maven, Oracle SQL, and MS SQL.
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.