We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.
We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.
This company is seeking a Design Thinking Coach to lead the charge in embedding design thinking principles throughout their organisation. This role is pivotal in cultivating a culture of innovation, empathy and customer-centricity, ensuring these values are embraced at all levels. The successful candidate will plan and conduct design thinking workshops, mentor employees, steer digital transformation initiatives, and align these efforts with strategic goals.
This is an exciting opportunity to make a significant impact on the organisation's digital transformation journey.
Lead the implementation of design thinking principles throughout the organisation
Facilitate creative problem-solving and ideation among cross-functional teams
Play a key role in steering the organisation's digital transformation
What you'll do: As a Design Thinking Coach, you will be instrumental in driving pervasive digital transformation and cultivating a customer-centric culture within our client's organisation. You will inspire and guide employees to design and deliver products and services that resonate with customers. Leveraging your expertise in design thinking methodologies, you will lead workshops, mentor teams, and instill a mindset of innovation, empathy and continuous improvement. Your strategic alignment of design thinking initiatives with overarching goals will play a crucial role in shaping the future of this dynamic organisation.
Lead the charge in embedding design thinking principles throughout the organisation
Plan and conduct design thinking workshops, fostering creative problem-solving and ideation among cross-functional teams
Mentor and coach employees at all levels, fostering their design thinking skills
Help steer the bank’s digital transformation by applying design thinking to develop innovative digital products and services
Align design thinking initiatives with the group’s strategic goals
Implement feedback loops and mechanisms for ongoing improvement
Establish KPIs to measure the impact of design thinking on customer satisfaction, efficiency and innovation
Stay abreast of industry trends, emerging technologies, and regulatory changes that may impact the banking sector
What you bring: The ideal Design Thinking Coach brings a wealth of experience in driving digital innovation within large organisations. With a strong track record as a Design Thinking Coach or similar role, you possess in-depth knowledge of design thinking methodologies and the banking industry. Your exceptional leadership and communication skills enable you to inspire and mentor employees at all levels. You are strategic in your approach, aligning design thinking initiatives with overarching strategy, and have a proven ability to manage multiple initiatives simultaneously.
Bachelor’s degree in design thinking, design strategy, business, or a related field; Master’s degree is preferred
Proven experience (five or more years) as a Design Thinking Coach or a similar role
Expertise in design thinking methodologies, including workshop facilitation, user research, journey mapping, prototyping, and user testing
In-depth knowledge of the banking industry, digital banking trends, and customer expectations in the digital era
Exceptional leadership and communication skills
Strategic thinking ability to align design thinking initiatives with overarching strategy
Change management experience that drives cultural transformation
Strong project management skills
What sets this company apart: This is a leading financial institution that values innovation, empathy and customer-centricity. They are committed to digital transformation and strive to create seamless digital experiences for their customers. This organisation offers an inclusive work environment where every employee is empowered to contribute their unique skills and perspectives. They believe in continuous learning and provide ample opportunities for professional growth and development.
What's next: Ready to make a significant impact on an organisation's digital transformation journey? Apply now! Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd Business Registration Number : 729828-T Licence Number : JTKSM 423C
This is an exciting opportunity to be part of a forward-thinking team, driving digital transformation within the banking industry. The successful candidate will have the chance to shape the future of digital banking, working with a team that values collaboration, inclusivity and empathy. This role offers a unique blend of strategic planning and hands-on project management, providing an excellent platform for career growth.
This candidate will play a key role in driving transformational change with plenty of opportunity to manage multi-project environments. They will require a strong organisational abilities and excellent communication skills.
This is an exciting opportunity to be part of a forward-thinking team, driving digital transformation within the banking industry. The successful candidate will have the chance to shape the future of digital banking, working with a team that values collaboration, inclusivity and empathy. This role offers a unique blend of strategic planning and hands-on project management, providing an excellent platform for career growth.
The successful candidate will be responsible for managing global market operations, ensuring the smooth running of custody and corporate actions. This role offers an excellent platform to make a significant impact within a dynamic and fast-paced environment.
The successful candidate will be responsible for managing global market operations, ensuring the smooth running of custody and corporate actions. This role offers an excellent platform to make a significant impact within a dynamic and fast-paced environment.
This role offers an exciting opportunity to delve into the banking industry, conducting comprehensive market research and analysis to identify trends, opportunities, and challenges. The successful candidate will be instrumental in understanding customer behaviour, needs, and preferences, translating these insights into actionable recommendations to enhance products and services. This role is perfect for someone who thrives on collaboration, has a knack for data interpretation, and possesses a keen eye for competitive intelligence.
Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.