Delivery Manager (Software, Digital Banking)

A leading financial institution in Kuala Lumpur is seeking a Delivery Manager to oversee the end-to-end software development lifecycle for its digital banking domain. If you are passionate about empowering teams, building capabilities, and delivering outstanding results in digital banking, this is your chance to join a forward-thinking organisation committed to innovation and employee development.

What you'll do: As Delivery Manager – Software and Digital Banking based in Kuala Lumpur, you will play an instrumental role in driving successful outcomes for digital banking initiatives. Your day-to-day activities will involve orchestrating complex software projects from initial planning through deployment while fostering a collaborative environment that encourages knowledge sharing and personal growth.

• Oversee the complete software development lifecycle for all transitioned work from Group, including projects, quarterly change requests, and production fixes within the digital banking domain.
• Anchor key engagements with various stakeholders by facilitating analysis, design, development, implementation, release management, testing, and ongoing support.
• Ensure project technical delivery meets organisational standards for quality assurance by adhering to defined software delivery methodologies and tools.
• Partner closely with group domain teams to plan and manage deliverables while maintaining clear communication channels throughout each phase of delivery.
• Support team members by equipping them with essential skills, tools, and standard approaches that enable functional excellence across independent squads.
• Build capabilities within the team by hiring and developing talent, evaluating performance, promoting growth opportunities, and establishing best practices in collaboration with Chapters and Platform/Tribe Coaches.
• Deploy skilled professionals into appropriate squads based on expertise and demonstrated competence to maximise value creation for the business.
• Manage both external vendors and internal resources effectively while supervising day-to-day operations related to quality, productivity, velocity, resourcing, and vendor management.
• Provide regular feedback informed by platform/tribe leaders, squad leads, and colleagues to guide evaluations without micromanaging or direct daily oversight.
• Collaborate with Platform and Tribe leaders on real business opportunities while maintaining responsibility for people development and process improvement.

What you bring: To excel as Delivery Manager – Software and Digital Banking you will bring extensive experience overseeing technical projects within financial services environments. Your background should include hands-on involvement with software application development, agile methodologies like SCRUM, and managing sizeable teams comprised of individuals from varied backgrounds. You possess strong organisational acumen paired with supportive leadership traits that inspire confidence among colleagues. Your adaptability enables you to thrive amid changing priorities while maintaining focus on quality outcomes.

• Demonstrated understanding of all architecture layers relevant to software development within digital banking environments.
• Proven track record of successful deliveries in mobile applications and frontend projects using React technologies.
• Previous experience managing technical delivery in retail or wholesale banking settings is highly desirable.
• Hands-on experience with Agile delivery methodologies such as SCRUM is essential for effective project management.
• Ability to lead teams ranging from 15 to 40 members while fostering an inclusive atmosphere that supports diverse backgrounds.
• Exceptional organisational skills combined with supportive leadership qualities that encourage collaboration among squad members.
• Capacity to transform squads into high-performing units through nurturing individual strengths and promoting collective success.
• Adaptability in rapidly changing environments where requirements may shift unexpectedly or deadlines are tight.
• Expertise in managing complex deployment queues involving multiple teams within large organisations such as banks.
• Bachelor’s degree or equivalent qualification in Computer Science, Engineering or related field is required; advanced degrees or certifications are advantageous.
• Excellent planning abilities for tracking timelines while supporting team members’ daily tasks through empathetic guidance.
• Commitment to uncompromising quality standards that elevate both products delivered and team performance overall.
• Resourcefulness as a dependable team player who can handle multiple assignments independently with minimal supervision.
• Outstanding communication skills—both written and verbal—with proven ability to build long-lasting relationships across all levels of management.

What sets this company apart: This organisation stands out for its unwavering commitment to employee development within a culture built on collaboration, inclusivity, and mutual respect. Here you’ll find flexible working arrangements designed to accommodate diverse lifestyles alongside generous training opportunities that empower staff at every stage of their career journey. The company prioritises knowledge sharing through structured mentorship programmes led by experienced professionals who genuinely care about your success. You’ll benefit from supportive leadership focused on nurturing talent rather than enforcing rigid hierarchies—creating space for everyone’s voice to be heard regardless of background or expertise level. With access to cutting-edge technology platforms tailored specifically for digital banking innovation you’ll have ample opportunity not only to contribute but also learn from some of the most knowledgeable minds in the industry. Whether you’re looking for long-term stability or rapid career progression this organisation offers an environment where growth is celebrated collectively—and where your contributions truly matter.

What's next: If you are ready to take the next step in your career journey by joining a forward-thinking organisation dedicated to digital transformation apply now!

Apply today by clicking on the link provided—your future starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C