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Head of Change Management

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An exciting opportunity has arisen for a seasoned Head of Change Management to join a dynamic team in Kuala Lumpur.

What you'll do:

As the Head of Change Management, you will play a pivotal role in driving the transformation agenda within the organisation.

  • Identify and proactively address changes impacting the organisation, initiating timely and effective change management strategies.
  • Collaborate with stakeholders to develop comprehensive strategies aligned with transformation objectives.
  • Conduct thorough analyses, including stakeholder assessments, change impact assessments, and readiness surveys.
  • Develop and implement detailed change management plans incorporating change networks, impact assessments, and engagement initiatives.
  • Oversee the execution of change strategies, ensuring timelines, scope, and budgets are met effectively.
  • Cultivate strong stakeholder relationships to secure support and buy-in.
  • Manage and execute communication plans using diverse channels.
  • Measure the effectiveness of change initiatives through KPIs.
  • Maintain and improve Change Management Playbooks.
  • Manage and upskill subordinate teams, ensuring high-quality delivery of change management functions.

To succeed in this role, you must have experience in cultural and people change management with good understanding of technical jargons.

What you bring:

As the Head of Change Management, you bring a wealth of experience and expertise in managing large scale transformations.

  • Expertise in established methodologies (e.g., PROSCI, ADKAR, Kotter’s Eight Steps) and proven ability to lead impactful transformations.
  • Strong analytical skills: Ability to assess stakeholder feedback, readiness metrics, and performance indicators to inform strategies.
  • Exceptional communication: Clear and persuasive verbal and written communication skills tailored to diverse audiences.
  • Leadership & Collaboration: Proven ability to manage stakeholders, lead teams, and foster collaboration across departments.
  • Practical Project Oversight: Demonstrated success in managing change projects within scope, timeline, and budget.
  • Minimum 10 years of experience in change management or transformation programs within large organisations.
  • Certifications such as Certified Change Management Professional (CCMP), PROSCI, CMI, PMP, Agile Certified Practitioner (PMI-ACP), or PRINCE2 are highly desirable.

What sets this company apart:

This is an opportunity to join a highly respected organisation that values its employees and promotes a culture of continuous learning and development. The company is committed to fostering an inclusive work environment where everyone is treated with respect and dignity. They believe in providing their employees with opportunities for growth and advancement, and they recognise the importance of work-life balance.

What's next:

Ready to take the next step in your career? Apply now!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Scrum Master / Agile Coach

Industry: Financial Services

Salary: Negotiable

Workplace Type: On-site

Experience Level: Senior Management

Location: Kuala Lumpur

Job Reference: DXRLB9-BC674778

Date posted: 13 March 2025

Consultant: Emily Lim

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