Regional Sales Director (AI)

A leading global provider of next-generation agentic artificial intelligence platforms for customer experience is seeking a Regional Sales Director to spearhead the adoption of their cutting-edge AI solution across Asia.

What you'll do:

As Regional Sales Director (AI Solutions), you will be entrusted with driving transformative change across Asia’s customer experience landscape. Your day-to-day activities will involve developing comprehensive go-to-market strategies for AI-powered solutions, building strong pipelines of potential clients, and closing high-value deals that deliver tangible results. You will play an instrumental role in educating senior leaders about the advantages of agentic AI platforms while collaborating with technical teams to create impactful pilot programmes tailored to each client’s unique requirements. By representing the organisation at key industry events and launches, you will help position its platform as the preferred choice for forward-thinking enterprises. Success in this role hinges on your ability to foster deep connections with clients, anticipate market shifts in automation technology, and contribute valuable insights that enhance both sales effectiveness and overall client satisfaction.

• Lead the go-to-market strategy for artificial intelligence transformation initiatives throughout Asia, ensuring successful execution and measurable results.
• Build and manage a robust multi-million USD pipeline by identifying new business opportunities and nurturing relationships with key stakeholders.
• Close strategic deals with enterprise clients by understanding their needs and presenting tailored AI solutions that drive efficiency and value.
• Educate C-suite executives on the benefits of agentic AI, automation technologies, and customer experience optimisation through engaging presentations and briefings.
• Collaborate closely with product and engineering teams to design client pilots and develop bespoke solutions that address specific business challenges.
• Represent the organisation as the face of its AI platform at industry events, customer briefings, and regional launches, enhancing brand visibility and credibility.
• Work cross-functionally with internal teams to ensure seamless delivery of solutions and maintain high levels of client satisfaction.
• Monitor market trends in artificial intelligence, workflow automation, and customer experience technology to inform strategic decisions and stay ahead of competitors.
• Develop long-term partnerships with clients by providing ongoing support, guidance, and thought leadership in AI-driven transformation.
• Contribute to the continuous improvement of sales processes by sharing insights gained from client interactions and market analysis.

What you bring:

To excel as Regional Sales Director (AI Solutions) you will bring extensive commercial expertise gained from years of selling enterprise SaaS products within the realms of artificial intelligence or customer experience technology. Your proven ability to close substantial deals with major organisations sets you apart as someone who can deliver results at scale. You possess deep knowledge of agent assist systems as well as workflow automation tools—skills that enable you to articulate complex concepts clearly when engaging senior stakeholders. Your enthusiasm for building new business aligns perfectly with the organisation’s growth ambitions; meanwhile your collaborative nature ensures productive partnerships both internally with technical teams and externally with clients. Dependability is one of your hallmarks: you consistently manage competing priorities while maintaining high standards. Above all else, your commitment to inclusivity helps foster a positive environment where everyone feels valued.

• Demonstrated experience selling enterprise software-as-a-service solutions within artificial intelligence or customer experience technology sectors over 10–15 years.
• Proven track record of successfully closing annual contract value deals exceeding USD 1 million with large-scale organisations.
• Comprehensive understanding of agent assist technologies, AI orchestration platforms, workflow automation tools, and quality assurance automation systems.
• Ability to effectively sell complex solutions across multiple Asian markets including Singapore, Japan, Korea, India, and Southeast Asia.
• Enthusiastic approach towards building new business opportunities in fast-growing environments while maintaining strategic focus on long-term goals.
• Exceptional interpersonal skills enabling you to connect with C-suite executives and influence decision-making processes through empathy and clear communication.
• Collaborative mindset that thrives when working alongside product managers, engineers, and other cross-functional teams to deliver tailored client solutions.
• Dependable organisational skills allowing you to manage multiple projects simultaneously without compromising attention to detail or quality standards.
• Commitment to ongoing learning demonstrated by staying up-to-date with emerging trends in artificial intelligence technology and customer experience innovation.
• Inclusive attitude that values diversity within teams and actively contributes to creating a supportive workplace culture.

What sets this company apart:

The organisation stands out as a pioneer in deploying next-generation agentic artificial intelligence platforms designed specifically for customer experience transformation. Their commitment to supporting employees’ professional growth is evident through generous training opportunities that empower staff at every level. Flexible working arrangements allow team members to balance personal commitments while contributing meaningfully across international markets. The company’s knowledgeable leadership fosters an environment where collaboration is encouraged—ensuring everyone has access to resources needed for success. Inclusivity is woven into every aspect of their culture; they actively seek diverse perspectives which enrich both their products and workplace community. By joining this team, you become part of a network dedicated not only to technological advancement but also to nurturing talent through shared learning experiences.

What's next:

If you are ready to take your career further by shaping the future of artificial intelligence in customer experience across Asia’s most exciting markets—this is your moment!

Apply today by clicking on the link below.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C