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Service Contract Specialist (EMEA)

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A new Service Contract Specialist role has just been opened in a global fintech player.

SERVICE CONTRACT SPECIALIST (EMEA)

Our client is seeking a Service Contract Specialist to join their Recurring Revenue Group & Business Management Organisation. This role plays a crucial part in generating multi-million USD worth of revenue through the consistent renewal of maintenance contracts and subscriptions. The successful candidate will be part of a specialised team of contract negotiators and administrators, working on contracts ranging from simple to complex renewals. This role requires excellent communication skills and the ability to collaborate effectively across various departments.


What you'll do:


* Coordinating and applying allocated maintenance and subscription agreements
* Managing and maintaining the company's contract management register (Salesforce)
* Timely preparation of all maintenance agreement schedules and close coordination with finance departments
* Working closely with project management to successfully onboard new customer contracts or additional projects
* Proactively handling incoming queries on contract issues, performance, and compliance
* Taking initiative in arising projects that directly impact the Renewals organisation


What you bring:


* Excellent communication skills for facilitating positive business outcomes
* Legal training or good knowledge of contract law gained out of experience
* Experience across commercial agreements – ideally with software maintenance related focus
* Strong organisational and time management skills; able to juggle multiple demands and priorities successfully
* High level of attention to detail
* Computer literate with advanced Microsoft Word, Excel, PowerPoint and Email skills


What sets this company apart:


Our client prides themselves on their unique company culture. This culture defines how employees act when no one is looking. Understanding and ability to apply these values is essential for each employee. As this is a small team in a growing business, the candidate must be able to be flexible and adaptable in responding to the changing needs of the business.

What's next:


Ready to take on a role that directly impacts a company's revenue? Apply now!


Apply today by clicking on the link. We look forward to receiving your application.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Sales (Hardware / Software) & Inside Sales

Industry: IT

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Associate

Location: Kuala Lumpur

Job Reference: 88J5H7-69DCE3AB

Date posted: 11 July 2024

Consultant: Yee Ni Chen

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