Our client is seeking a highly skilled IT Business Analyst (Assistant Manager) to join their team in Selangor. This role offers an exciting opportunity to lead a dynamic team, where you will play a crucial role in gathering and validating business requirements, analysing commercial data, and identifying opportunities for process improvements. You will have the chance to work closely with various stakeholders and contribute significantly to the overall efficiency of the business.
What you'll do:
As an IT Business Analyst (Assistant Manager), your role will be pivotal in shaping the future direction of our client's operations. You will be responsible for gathering critical business requirements, analysing commercial data, modelling business processes, and identifying areas for improvement. Your expertise will help guide businesses towards improved efficiency and effectiveness. You will also play a key role in managing change requests, setting priorities, creating functional specifications for solutions, and working closely with the Technology delivery team.
- Gather, validate, and document business requirements
- Model business processes and identify opportunities for process improvements
- Identify issues, risks and benefits of existing and proposed solutions and outline business impacts
- Support key business applications and processes, conducting research and analysis to come up with solutions
- Interface between business owners and application delivery team to manage change requests and set priorities
- Create functional specifications for solutions
- Work closely with the delivery team to drive the overall adoption, optimisation, and ongoing iteration of the workflow platform
What you bring:
The ideal candidate for the IT Business Analyst (Assistant Manager) position brings a wealth of experience in supporting ERP, CRM, DMS systems. With a strong background in business process design and implementation, you are adept at simplifying complex information and translating technical jargon into understandable terms. Your ability to support business transitions and manage change is crucial. Additionally, your knack for identifying project issues or risks and presenting effective solutions will be invaluable in this role.
- Degree/Diploma in Information Technology, Computer Engineering or equivalent
- 3-5 years working experience in supporting ERP, CRM, DMS systems or similar IT Business Analyst role
- Background in business process design, ERP, CRM, DMS implementations with good analytical skill
- Ability to simplify information and decipher technical jargon
- Experience in supporting business transition and helping to establish change
- Ability to identify project issues/risks and present alternatives to alleviate or resolve them
What sets this company apart:
Our client is renowned for its commitment to innovation and excellence. They offer a supportive and inclusive work environment where every team member is valued for their unique contributions. They believe in fostering a culture of continuous learning and provide ample opportunities for professional growth and development. Their commitment to work-life balance, employee well-being, and corporate social responsibility sets them apart from other employers.
What's next:
Ready to take the next step in your career? Apply now!
Apply today by clicking on the link. We look forward to receiving your application!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
