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Project Manager (Salesforce)

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Our client is seeking a dedicated and skilled Project Manager (Salesforce) to join their team.

This role offers the opportunity to work within a global, non-profit organisation that is committed to transforming an entire industry towards sustainability. The successful candidate will be at the forefront of enhancing and managing change requests in the Salesforce system, playing a key role in leveraging Salesforce capabilities to enhance efficiency in business processes. This position offers the chance to work closely with a passionate team, driving the organisation to new heights and guiding them through the next phase of development.

  • Opportunity to work within a global, non-profit organisation
  • Key role in managing and enhancing Salesforce system
  • Work alongside a passionate and dedicated team

What you'll do:

As a Project Manager (Salesforce), you will serve as the project lead for enhancing and managing change requests in the Salesforce system. You will play a pivotal role in maximising Salesforce capabilities to enhance efficiency in business processes. Your responsibilities will include managing projects related to system enhancements, overseeing user requirements, performing configurations on the Salesforce platform, understanding business requirements, and identifying opportunities for improvement. You will also customise dashboards, manage support requests on Salesforce and leverage the Salesforce Experience Cloud for collaboration.

  • Manage projects relating to system enhancement and change requests related to Salesforce.com
  • Oversee user requirements, design and configuration, testing, deployment and maintenance of proper system documentation
  • Perform configuration of the Salesforce.com platform and manage administrative tasks
  • Understand business requirements and processes, identify opportunities for improvements, recommend corrective actions
  • Customise and manage dashboards, reports, templates, page layouts workflows
  • Manage and resolve requests for support on Salesforce in a timely manner
  • Manage Salesforce Experience Cloud for collaboration with external and internal users

What you bring:

The ideal candidate for this Project Manager (Salesforce) role brings a wealth of experience in IT project management with a specific focus on Salesforce application development. You should have proven experience managing stakeholders at all levels including senior management, users, process owners, consultants, and vendors. Your background in Salesforce development projects involving Apex and Visualforce pages will be crucial to your success in this role. You should also have in-depth knowledge of IT Project Management methodologies such as ITIL, PMP, Agile. Your ability to design custom formula fields, field dependencies, validation rules and workflows will be highly valued.

  • Bachelor’s degree in computer science, Software Engineering, Information Systems or other relevant degree or qualification
  • 3-5 years of experience in IT project management with a focus on Salesforce application development and enhancement
  • 2-3 years of experience in managing stakeholders including senior management, users, process owners, consultants and vendors
  • 1-2 years of experience in Salesforce development projects involving Apex and Visualforce pages
  • In-depth knowledge and experience handling projects using IT Project Management such as ITIL, PMP, Agile
  • Experience in designing custom formula fields, field dependencies, validation rules, workflows.

What sets this company apart:

Our client is a global organisation committed to transforming an entire industry towards sustainability. They are focused on bringing together stakeholders from across the supply chain to develop and implement global standards for sustainable practices. Their success is built by the passion, dedication, skills, and expertise of their people who drive the organisation to new heights and guide them through the next phase of development.

What's next:

Ready to make a significant impact? Apply now!

Apply today by clicking on the link provided!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Project Management / Business Analyst

Industry: IT

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Kuala Lumpur

Job Reference: 3YH5TR-34F03E7D

Date posted: 10 July 2024

Consultant: Eujinn Teo

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