A new Change Management Consultant job has become available at a reputable financial institution.

About the Change Management Consultant Role:
As the Change Management Consultant, you will work closely with business units to focus on the changes to business processes, systems and technology, job roles and organisational structures. The primary responsibility will be creating and ensuring the implementation of change management strategies and plans to maximise adoption/usage by impacted users and minimise resistance after a change initiative/project is rolled out.

Key Responsibilities:

• Create change strategy to support the adoption of changes required by a project or initiative
• Integrate change management activities into master project plan
• Conduct change impact assessment, assess change readiness and identify key stakeholders
• Engage corporate/business communication team to deliver communication materials as required and track the progress of design and development activities to ensure on-time delivery
• Provide input, document requirements and support business in the design and delivery of training programme followed by tracking progress and addressing risk/issues in training phase
• Ensure Standard Operating Procedure (SOP) is updated for operations reference before project goes live
• Identify the needs of Target Operating Model (TOM) review and work closely with Human Resource Department and resource owner on approach and implementation
• Evaluate and manage user readiness for cutover
• Measure success metrics and monitor change progress after roll-out period

To succeed in this role, you will need to have experience in change management and exposure to working in a consulting environment.

Key Requirements:

• Must possess a bachelor’s/master’s degree from a recognised university preferably majoring in Business Administration, Human Resources, Communication or related field. Certified change management practitioners will have an advantage
• At least five years of work experience in the related field is required for this position, preferably from large financial, telecommunication, health service or information technology industries
• A solid understanding of how people go through a change and the change process
• Strong stakeholder management and people influencing skills
• Excellent communication skills, both written and verbal
• Able to establish strong relationships within short period of time and maintain it effectively
• Able to independently execute projects within scope, budget, expected output with excellence
• Detail-oriented, and keenness for numbers and analytics
• Flexible and adaptable to project environment to embrace the change
• Experience with large-scale organisational change efforts and familiar with project management methodology and lifecycle

This organisation emphasises on their people and happiness in the organisation, and is committed to help them grow, expand their abilities and discover new opportunities - making this a great place to work in addition to the competitive reward package.

If you portray relevant skill sets, able to work with various internal and external stakeholders and ready to challenge yourself to solve complex issues, this Change Management Consultant role is right for you.

Apply today or email me at yeeni.chen@robertwalters.com.my to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C