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IT Vendor Management (Senior Manager)

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Our client is seeking a seasoned IT Vendor Management Senior Manager to join their dynamic team.

IT Vendor Management (Senior Manager)

This position offers an exciting opportunity to contribute to vendor management strategies and policies, making a significant impact on the company's success.

  • Manage and optimise vendor relationships
  • Ensure vendors meet contractual obligations and align with strategic goals
  • Contribute to vendor management strategies and policies

What you'll do:

As an IT Vendor Management Senior Manager, your role will be multifaceted. You will be at the forefront of identifying suitable IT vendors based on specific needs, requirements, and budget constraints. Your negotiation skills will be put to good use as you manage contracts with vendors while ensuring compliance with company policies. You will also track vendor performance against set KPIs and SLAs. Building strong relationships with vendors will be key to fostering collaboration and mutual success. Your keen eye for detail will help identify potential risks associated with vendor relationships. Furthermore, you will have the opportunity to identify cost-saving opportunities without compromising service quality.

  • Identify, evaluate, and select the best IT vendors based on needs, requirements, and budget.
  • Negotiate and manage contracts with vendors, reviewing favourable terms, service level agreements (SLAs), and compliance with company policies.
  • Track and evaluate vendor performance against agreed-upon KPIs and SLAs, identifying areas for improvement and addressing issues proactively.
  • Build and maintain strong relationships with vendors, fostering collaboration and ensuring mutual success.
  • Identify and mitigate potential risks associated with vendor relationships, including security, compliance, and financial risks.
  • Identify and implement cost-saving opportunities while maintaining or improving service quality.
  • Ensure that vendors adhere to relevant industry regulations and company policies.
  • Act as a primary point of contact for internal stakeholders, communicating vendor performance, issues, and opportunities.

What you bring:

The ideal candidate for the IT Vendor Management Senior Manager role will bring a wealth of experience and a strong educational background. With a bachelor’s degree in computer science, information technology, or business administration, you will have spent 5 to 7 years in an IT Vendor Management position. Your solid understanding of IT systems, software, hardware, and cloud technologies will be crucial in this role. Your experience in managing vendor relationships, negotiating contracts, and overseeing vendor performance will be highly valued. Excellent communication skills are essential for interacting with vendors and internal stakeholders. Your ability to analyse vendor performance data and make data-driven decisions will be key to identifying cost-saving opportunities.

  • A bachelor’s degree in computer science, information technology, or business administration.
  • Between 5 to 7 years’ working experience in IT Vendor Management position.
  • A solid understanding of IT systems, software, hardware, and cloud technologies.
  • Experience in managing vendor relationships, negotiating contracts, and overseeing vendor performance.
  • Excellent communication skills, both written and verbal.
  • Strong negotiation skills.
  • The ability to analyze vendor performance data, identify cost-saving opportunities, and make data-driven decisions.
  • Ability to identify and resolve issues related to vendor performance, contracts, and compliance.
  • Understanding of risks associated with vendor relationships and contracts.
  • Knowledge of relevant industry regulations and compliance requirements.

What sets this company apart:

Our client is a leading player in the industry with a reputation for excellence. They offer a supportive work environment that values collaboration and fosters professional growth. Their commitment to innovation and continuous improvement sets them apart from their competitors. They believe in empowering their employees by providing them with the tools they need to succeed, including ongoing training opportunities and a culture that encourages new ideas.

What's next:

Ready to take your career to the next level? Don't miss out on this exciting opportunity!

Apply today by clicking on the link! We look forward to receiving your application.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: IT Service Delivery

Industry: IT

Salary: 23

Workplace Type: On-site

Experience Level: Senior Management

Location: Kuala Lumpur

Job Reference: H27FJI-84727CD4

Date posted: 22 April 2025

Consultant: FlorieMae Salazar