en

Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Malaysia

Since our establishment in 2006, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Malaysia.

Learn more

Head of Department - Credit Card Platform

Save job

Our client is seeking a visionary and strategic Head of Department for their Credit Card Platform. This role offers an exciting opportunity to shape the product's strategic direction, leveraging market insights, user data, and competitive analysis. The successful candidate will champion stakeholder voices across the product lifecycle, ensuring their needs are consistently addressed.

What you'll do:

As the Head of Department for the Credit Card Platform, you will play a pivotal role in shaping the future of our client's product. Your primary responsibility will be to co-create a multi-year product vision, strategy, and roadmap that aligns with domain OKRs. You will leverage market insights, user data, and competitive analysis to guide your decision-making process. You will also be responsible for aligning and communicating the product vision while maintaining a dynamic, data-driven product roadmap. Your ability to enable data-driven prioritization and strategic data decision-making will be crucial in delivering measurable outcomes aligned with strategic goals.

  • Co-create a multi-year product vision, strategy and roadmap aligned with domain OKRs
  • Leverage market insights, user data, and competitive analysis to guide decision-making
  • Align and communicate the product vision, maintaining a dynamic, data-driven product roadmap
  • Enable data-driven prioritization and strategic data decision-making
  • Oversee the development of release strategies and value delivery roadmaps
  • Remove blockers or impediments that hinder team performance or learning opportunities

What you bring:

As the Head of Department for the Credit Card Platform, you bring a wealth of experience in Cross Border Payments and Domestic Payments. Your expertise in ISO/Swift/Remittance/Visa/MC and Domestic Payment network integration sets you apart from others. You have proven experience in leveraging advanced analytics to guide decision-making. Your track record includes successfully overseeing the development of release strategies and value delivery roadmaps. You are known for your proactive approach in removing blockers or impediments that hinder team performance or learning opportunities. Your leadership style fosters a high-performing and cohesive team culture.

  • Strong knowledge in Cross Border Payments and Domestic Payments
  • Experience in ISO/Swift/Remittance/Visa/MC and Domestic Payment network integration
  • Ability to leverage advanced analytics to guide decision-making
  • Proven experience in overseeing the development of release strategies and value delivery roadmaps
  • Ability to proactively remove blockers or impediments that hinder team performance or learning opportunities
  • Experience in fostering a high-performing and cohesive team culture

What sets this company apart:

Our client is a global leader in the financial services industry, known for their commitment to innovation and excellence. They offer an inclusive and supportive work environment where every employee is valued and respected. They believe in providing their employees with opportunities for professional growth and development, ensuring they have the skills and knowledge needed to succeed in their roles. Their focus on customer service excellence sets them apart from other companies in the industry.

What's next:

Ready to take your career to the next level? Apply now!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: IT Service Delivery

Industry: IT

Salary: MYR35,000 - MYR40,000 per month

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Kuala Lumpur

Job Reference: 43S0IO-FFBF3F43

Date posted: 1 April 2025

Consultant: HuiSan Lai