Technical Analyst (Senior)
Salary Market Aligned
Consultant Sarah Nunis
Job Ref 1851890/001
Date posted 14 September 2022shah-alam tech-transformation/it-service-delivery 2022-09-14 2022-11-13 it Selangor Shah Alam, Selangor MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Technical Analyst (Senior) job opportunity has just become available at one of the booming manufacturing organisations based in Kuala Lumpur.
About the Technical Analyst (Senior) Role:
In this business critical role, you will be responsible for handling infrastructure, network and service desk tasks for the business. You will be maintaining the availability of the computer and network environment.
- Provide in-house IT technical support for end users - troubleshooting and repairing hardware, software, and infrastructure
- Monitor IT infrastructure and ensure maximum availability of production environment
- Maintain and improve service desk system, incident reporting and solutions
- Participate in IT projects - upgrades, migrations and outage
- Implement and administer ITIL security systems
To be a successful Technical Analyst role, you must have a minimum of five years’ relevant experience.
- Bachelor's/master’s degree from an accredited college/university
- Minimum of five years’ relevant experience
- Fluent in Mandarin and English as the candidate is required to work with Mandarin-speaking stakeholders
- Excellent communication skills and demonstrated exceptional customer service skills
- Experience in Azure cloud technologies, Windows infrastructure, virtual environment, MDM and FortiGate security devices is a plus
- Excellent diagnostic and resolution skills
The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward all add up to a great place to work.
If you have a successful track record leading project and teams covering infrastructure and networking, you can take your career forward with this exciting Technical Analyst (Senior) role.
Apply today or email me at Sarah.Nunis@robertwalters.com.my to discuss this new opportunity.
Do note that we will only be in touch if your application is shortlisted.
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