Assistant Manager, IT

Our client is a global leader in their industry, renowned for delivering cutting-edge solutions and fostering a culture of continuous improvement. As the IT Assistant Manager, you will report directly to the leader and play a critical role in ensuring the stability, security, and efficiency of the organisation’s IT infrastructure. You’ll oversee project management, manage day-to-day operations, and act as the go-to escalation point for internal stakeholders. This position offers the perfect platform for someone who thrives on solving challenges, mentoring talent, and collaborating across teams.

What you'll do:

As an IT Assistant Manager, you will play an integral role in maintaining the stability and security of the organisation’s technology landscape. Your responsibilities will span overseeing complex infrastructure deployments, collaborating on cross-functional projects, managing operational priorities, and acting as a key point of contact for escalations. You will be instrumental in fostering strong relationships with both internal teams and external partners while ensuring compliance with industry standards. Your ability to communicate effectively, manage people compassionately, and deliver reliable solutions will be central to your success in this role.

• Manage daily operational tasks alongside project assignments within the IT Infrastructure team, ensuring timely delivery and adherence to high service standards.
• Serve as the primary escalation contact for internal business issues, liaising effectively with both internal stakeholders and external partners or vendors.
• Manage critical IT infrastructure components such as networks, servers, and storage systems
• Drive continuous improvement initiatives by identifying opportunities to enhance system reliability, security, and efficiency.

What you bring:

To succeed in this role, you should bring substantial hands-on experience managing complex IT environments within medium or large enterprises. You’ll also have a proven track record of mentoring teams and delivering results in dynamic settings.

• At least 5 years of experience in IT management roles.
• Demonstrated success in leading IT operations teams while fostering collaboration and professional growth among team members.
• Strong hands-on technical expertise across IT systems
• Exceptional communication skills with the ability to build productive relationships across all levels of the organisation.
• Willingness to travel occasionally

What's next:

This is an opportunity to grow your career within an organisation that values leadership, innovation, and teamwork. If you are ready to take the next step in your IT career within a nurturing environment that values growth leadership and teamwork, this is your chance!

Apply today by clicking on the link provided — your future as an IT Assistant Manager awaits!

Keywords: IT infrastructure, network management, cybersecurity, hybrid working arrangement, career progression, training opportunities