Implementation & Technical Engineer

As an Implementation & Technical Engineer, you will deploy, integrate, support, and maintain Synapse® Enterprise Imaging and healthcare informatics solutions. Your role includes managing technical deployments, infrastructure setups, resolving system issues, and collaborating with clients. You will gather technical requirements, customize systems, maintain documentation, and stay updated on healthcare informatics trends, DICOM/HL7 standards, and cybersecurity best practices.

Implementation & Technical Engineer

Salary: Competitive and based on experience

Location: Selangor

Keywords: Technical Support, System Deployment, Client Engagement, Continuous Improvement

Our client is seeking a dedicated and knowledgeable Implementation & Technical Engineer to join their team. This role offers an exciting opportunity to work on the cutting edge of healthcare informatics solutions, deploying and maintaining systems that are vital to the healthcare industry. You will be responsible for managing technical deployments, resolving complex system issues, and working collaboratively with clients and internal stakeholders. This position offers a unique blend of project execution and technical support responsibilities, providing a dynamic and rewarding work environment.

• Hybrid role encompassing project execution and technical support
• Work with cutting-edge healthcare informatics solutions
• Opportunity to collaborate with clients and internal stakeholders

What you'll do:

As an Implementation & Technical Engineer, you will play a pivotal role in deploying, integrating, supporting, and maintaining our client's Synapse® Enterprise Imaging and other healthcare informatics solutions. Your expertise will be crucial in managing technical deployments, handling infrastructure setups, resolving complex system issues, and working collaboratively with clients to ensure successful implementation. You will also engage directly with clients to gather technical requirements, customise systems based on site-specific needs, maintain accurate documentation of your work, and stay abreast of the latest trends in healthcare informatics.

• Lead and support the installation and configuration of Synapse® Enterprise Imaging systems at customer sites.
• Implement hardware infrastructure and software components, ensuring compatibility with HIS/RIS and other clinical systems.
• Provide Tier 2/3 on-site and remote technical support during and post-deployment phases.
• Engage directly with clients to gather technical requirements and translate them into effective configurations and solutions.
• Maintain accurate documentation of configurations, deployments, system changes, and support logs.
• Stay up-to-date on DICOM/HL7 standards, cybersecurity best practices, and healthcare informatics trends.

What you bring:

The ideal candidate for this Implementation & Technical Engineer role brings a strong background in healthcare IT systems along with hands-on experience in IT projects management. Your proficiency in server administration, storage solutions, VMware coupled with your familiarity with DICOM and HL7 standards will be key to your success. Excellent communication skills are essential as you'll be engaging directly with clients to gather technical requirements. Your strong problem-solving abilities will enable you to troubleshoot complex system issues effectively. A team-oriented mindset and the ability to work independently when needed will also be crucial in this role.

• Diploma or bachelor’s degree in Computer Science , Information Technology, Biomedical Engineering, or a related field.
• Minimum 2 – 3 years working experience in healthcare IT systems.
• Strong understanding of PACS/RIS/VNA systems and clinical workflow integration.
• Proficient in server administration, storage solutions, and VMware.
• Familiarity with DICOM and HL7 standards.
• Excellent communication and stakeholder management skills.
• Strong problem-solving abilities.
• Team-oriented mindset with the ability to work independently when needed.

What sets this company apart:

Our client is a leading player in the healthcare informatics solutions space, committed to delivering cutting-edge technologies that make a real difference in the healthcare industry. They offer a dynamic and supportive work environment where innovation and continuous learning are encouraged. This is an excellent opportunity to join a company that values its employees and offers opportunities for professional growth.

What's next:

If you're ready to take your career to the next level with a challenging and rewarding role, don't hesitate!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C