en

Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Malaysia

Since our establishment in 2006, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Malaysia.

Learn more

Head of IT (F&B Retail)

Save job

Keywords: Digital Transformation, Infrastructure, Application, Cybersecurity, IT Management, Retail An exciting opportunity has arisen for a seasoned Head of IT to join a leading retail company based in Kuala Lumpur This role is perfect for an individual with extensive experience in IT and digital transformation within retail environment, who is looking to make a significant impact on the operations of a thriving business. The successful candidate will act as an internal IT/digital advisor and business partner, identifying opportunities to improve IT operations in line with ITIL standards, managing retail applications, strengthening cybersecurity, and driving digital transformation initiatives. * Lead the IT department of a leading retail company * Drive digital transformation initiatives across IT infrastructure, application and security * Work closely with stakeholders to identify and implement IT improvements

What you'll do:

As Head of Information Technology, you will be responsible for managing the overall performance and health of the system. This includes MSSQL database, LS application, AWS cloud infrastructure. You will contribute to aligning IT strategy with business goals while promoting shared infrastructure to reduce costs. Your role will involve developing cybersecurity policies, maintaining knowledge of industry best practices, leading an integrated group of IT planners, building a solution-focused culture within your team, and fostering personal growth among department members.

  • Contribute to the alignment of IT strategy and planning with the Company’s business goals
  • Promote the development and use of shared infrastructure and applications to reduce costs
  • Ensure all initiatives and projects for the company are completed in a timely manner
  • Develop, update and enforce cybersecurity incident response playbooks, DRP(disaster recovery plan) and BCP (business continuity plan)
  • Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies
  • Lead an integrated group of Information Technology Planners and Delivery team in delivering all requirements to support the company’s growth
  • Build a strong solution-focused analysis culture within and beyond the team
  • Actively grow the abilities and skills of the department members through formal training programs, mentorship and hands-on learning

What you bring:

As an ideal candidate for our Head of Information Technology position, you bring a wealth of experience in planning, strategic planning and related communications. You have at least 5 years' experience managing MS D365BC or LS Retail systems. Your proven track record as a Head of IT or similar managerial role speaks volumes about your leadership capabilities. Your excellent knowledge of IT systems and infrastructure, combined with your experience in leading IT Architecture functions and managing IT projects, makes you a strong contender for this role. Your comprehensive knowledge of hardware, software, applications, and systems engineering will be crucial in this position.

  • Minimum 5+ years’experience in planning, strategic planning and related communications experience
  • Famimliar with POS systems such as MS D365BC or LS Retail systems
  • Proven experience as a Head of IT or similar managerial role
  • Excellent knowledge of IT systems and infrastructure
  • Experience in leading IT Architecture functions
  • Extensive experience in IT projects, leading analysis, design, implementation of system integration solutions
  • Knowledge of hardware, software, application, systems engineering

What sets this company apart:

Our client is a well-established company that values innovation and growth. They offer an environment that fosters personal and professional development, encouraging loyalty, openness of opinion and constant curiosity. They believe in strong collaborative relationships within the groups and externally with key business partners to consistently elevate the quality of thinking and ideas applied to the business.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link provided!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Infrastructure & IT Operations

Industry: IT

Salary: MYR240,000 - MYR252,000 per annum + Market Aligned Benefits

Workplace Type: On-site

Experience Level: Senior Management

Location: Kuala Lumpur

Job Reference: WH0HUU-27DCB292

Date posted: 19 March 2025

Consultant: Benjamin Chai