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Senior Linux Engineer (L3 Support)

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As a Senior Linux Engineer, you'll provide technical support, manage ticketed queries, maintain a query database, and resolve technical issues. Your expertise in Linux infrastructure will aid in preparing maintenance plans and upgrade schedules. You'll also provide 24x7 rotational standby support.

Senior Linux Engineer (L3 Support)

Salary: Competitive and based on experience

Location: Kuala Lumpur

Keywords: Linux, Engineer, L3 Support, Technical Support, Systems Integration

Our client is seeking a highly skilled Senior Linux Engineer to join their dynamic team. This role offers the opportunity to work with cutting-edge technology and engage in complex problem-solving tasks. The successful candidate will have the chance to provide technical support to teams within the organisation, manage code migration, document configuration changes, and monitor performance. This role requires exceptional communication skills and advanced proficiency in determining the causes of application errors and repairing them.

  • Opportunity to work with cutting-edge technology
  • Engage in complex problem-solving tasks
  • Chance to provide technical support to internal teams

What you'll do:

As a Senior Linux Engineer, your role will be pivotal in providing technical support to various teams within the organisation. You will be responsible for managing ticketed query systems, maintaining an up-to-date database of queries and resolutions, as well as identifying and resolving technical issues. Your expertise in Linux-based infrastructure will be crucial in preparing maintenance plans and upgrading schedules for the organisation's systems. Additionally, you will be expected to provide rotational 24x7 standby support.

  • Providing technical support to teams within the organisation and external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up-to-date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Experience working on Linux based infrastructure
  • Rotational 24x7 standby support

What you bring:

The ideal candidate for this Senior Linux Engineer position will bring a wealth of experience in application support engineering. Your ability to manage code migration, document configuration changes, and monitor performance will be essential. You should have advanced proficiency in determining the causes of application errors and repairing them. Exceptional communication skills are a must-have for this role. Experience in setting up and maintaining open source tools such as ELK, Confluent KAFKA, Redis, Kubernetes will be highly advantageous.

  • Bachelor’s degree or higher in Computer Engineering, Computer Science, Information Technology or related fields
  • Familiarity with scripting – Shell (Bash), PowerShell, Python
  • Demonstrable experience as an application support engineer in a related field
  • Ability to manage code migration, document configuration changes, and monitor performance
  • Advanced proficiency in determining the causes of application errors and repairing them
  • Exceptional communication skills
  • Experience in setting up and maintaining open source tools such as ELK, Confluent KAFKA, Redis, Kubernetes

What sets this company apart:

Our client is a leading player in their industry with a reputation for innovation and excellence. They offer a supportive work environment that encourages professional growth and development. They are committed to fostering an inclusive workplace culture that values diversity and teamwork.

What's next:

If you're ready for a challenging yet rewarding role, apply today!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Infrastructure & IT Operations

Industry: IT

Salary: Negotiable

Workplace Type: On-site

Experience Level: Senior Management

Language: English - Professional working

Location: Kuala Lumpur

Job Reference: CQRKQ5-0D814A0D

Date posted: 10 March 2025

Consultant: ShenXin Chng

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