An exciting Team Lead, System & Workplace Support job has just become available at one of the banking companies based in Kuala Lumpur.
About the Team Lead, System & Workplace Support Role: This is a senior role, and you are responsible for overseeing system and operations support, DRP implementation, IT administrative support, project implementations, and staff development of the IT team.
Oversee the efficiency and effectiveness of transformation, business, and system support team operations
Coordinate project implementation and liaise with both internal and external stakeholders
Develop and execute project plans, ensuring on-budget and on-time delivery
Manage day-to-day project activities, acting as the main point of contact for stakeholders, and conduct pre and post-implementation reviews
Supervise BAU IT Ops and system support, system deployment, report preparation, audits, and regulatory inquiries
Collaborate with system vendors and Group IT, handling UAT and disaster recovery set-up
Administer IT hardware and ensure compliance with IT requirements, policies, procedures, and regulatory standards
Monitor and manage staff performance, development plans, discipline, and provide effective coaching and mentoring
To succeed in this Team Lead, System & Workplace Support role, you must have a minimum of five years of experience in back-end application support (e.g., banking applications, HR processes, online portals, etc.), end-user support and come from the banking industry.
Five to seven years' experience in banking and investment industry, and experience in IT programming and application handling related positions
Strong analytical skills, good communication skills, and strong leadership skills
Project management experience
The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward all add up to a great place to work.
If you have a successful track record in IT applications/IT administration you can take your career forward with this exciting Team Lead, System & Workplace Support job.
Apply today or e-mail me at Sarah.Nunis@robertwalters.com.my to discuss this new opportunity.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd Business Registration Number : 729828-T Licence Number : JTKSM 423C
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