Salary Market Aligned
Location Kuala LumpurFULL_TIME
Consultant Benjamin Chai
Job Ref 1826980/001
Date posted 15 July 2022kuala-lumpur tech-transformation/infrastructure-it-operations 2022-07-15 2022-09-13 it Kuala Lumpur MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Service Engineer job opportunity has just become available at one of the leading IT services organisations based in Kuala Lumpur.
About the Service Engineer Role:
In this role, you are responsible for providing remote and on-site customer service support for the company's clients.
- Manage customer service according to tasks/tickets assigned
- Be involved in implementation of assigned projects
- Set up and support on-site front office
- Manage day-to-day routine work and general maintenance
- Manage voice recording/system troubleshooting
To succeed in this role, you are required to be equipped with voice products knowledge and able to provide on-site and remote support as according to requests.
- Good knowledge of voice products, voice mail, voice recorders, etc.
- Knowledge of Cisco products, VOIP protocols, SIP, QOS, HSRP and switching technologies
- Network skills – able to implement and troubleshoot VOIP networks
- Server knowledge of hardware and common OS platforms. Server+ or equivalent demonstrable knowledge and skills
- OS related certifications such as Linux+ or MCSE is preferred
- Exposure to supporting the financial services industry
- Excellent communication and customer facing skills
The successful candidate will join a company whose expertise has made it a leader in its field. This well-recognised brand offers a great working environment.
If you are keen to build your network technical expertise in a professional IT services environment, this Service Engineer role is right for you.
Email me at email@example.com to discuss this new opportunity.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
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