Salary Market Standards
Location Kuala LumpurFULL_TIME
Consultant Benjamin Chai
Job Ref 1826990/001
Date posted 15 July 2022kuala-lumpur tech-transformation/infrastructure-it-operations 2022-07-15 2022-09-13 it Kuala Lumpur MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Operations Manager job opportunity has just become available at one of the leading IT services organisations based in Kuala Lumpur.
About the Operations Manager Role:
In this role, you are responsible for ensuring the timely and cost effective performance of those areas of responsibility assigned to this position whilst maintaining the overall profitability of the operations department.
- Develop and implement ways of improving quality, performance and productivity whilst meeting the expectations of both clients and the company
- Maintain effective lines of communication both at local and global level
- Develop and motivate the resources assigned to the teams within area of responsibility
- Area of responsibility covers Malaysia and India operations (installation, service, etc.), logistics and materials management, operations management, customer satisfaction and team development
To succeed in this role, you are required to be equipped with strong service delivery, project implementation and team management skill sets.
- Five years’ experience leading a successful team in a customer service environment
- Previous experience managing large-scale operations
- Previous experience providing services to customer within the financial services industry
- ITIL certifications
- Strong understanding of service management
- Ability to resolve business conflict and utilise resources
The successful candidate will join a company whose expertise has made it a leader in its field. This well-recognised brand offers a great work environment.
If you are keen to build your service delivery technical expertise in a professional IT services environment, this Operations Manager role is right for you.
Email me at firstname.lastname@example.org to discuss this new opportunity.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
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