Application Support Engineer, L2 (Shared Services)

What you'll do:

As an Application Support Engineer, L2, you will play a leading role in supporting and optimising processes. You will own daily operations, including providing operational support, resolving technical issues, performing quality assurance checks, and interacting with business stakeholders. You will operate in a global environment, collaborating with international teams to design and implement sustainable digital solutions.

• Deliver end-to-end support to stakeholders
• Ensure the continuous functioning of implemented solutions
• Provide 2nd and 3rd level operational support
• Resolve technical issues and perform quality assurance checks
• Interact with business stakeholders
• Collaborate with international teams to design and implement sustainable digital solutions

What you bring:

The ideal candidate for the Application Support Engineer, L2 role will have a degree or comparable education in the field of computer and information science. You should have at least 5 years of professional experience in an IT environment. Your strong analytical skills and experience in troubleshooting will be crucial for this role. You should be confident in SQL and have solid knowledge with Java.

• Experience in Application Support as Level 2 and/or Level 3
• Interest in operations and incident management
• Strong analytical skills and experience in troubleshooting
• Solid knowledge with Java and SQL
• Self-starter and able to work independently
• Understanding of DevOps practice

What sets this company apart:

Our client values individual differences and provides opportunities for you to contribute your unique perspective towards their collective goals. They are committed to empowering their employees to pursue their interests and explore emerging technologies. By investing in top-quality tools and promoting cross-functional collaboration, they encourage their team members to drive positive change within their organisation.

What's next:

Ready to take the next step in your career? Apply today!