Our client is seeking a Manager for their Human Resources Management System (HRMS), who will also serve as a SAP SuccessFactor Subject Matter Expert. This role is an exciting opportunity to ensure system and process configurations stay relevant to business requirements, drive continuous system/process improvement, deliver satisfactory user experiences, manage system maintenance and uphold governance to support Group-wide HRMS Operation.
What you'll do:
As the Manager for the Human Resources Management System (HRMS), you will play a pivotal role in managing HRMS related activities across the organisation. You will be responsible for ensuring data accuracy, supporting system interfaces, conducting analysis on system capabilities, driving improvement changes, managing tickets in the Issue/Request Log, building training materials for end users, and ensuring compliance with statutory requirements. Your expertise in SAP SuccessFactors will be crucial in delivering these responsibilities effectively.
- Supervise, manage and coordinate day-to-day HRMS related activities including setup, issues resolution, users and roles management, system upgrades and other related support.
- Manage data and workflow, ensuring data accuracy and timely data update in the system.
- Support and audit system interfaces from HRMS to other integrated modules and systems, in partnership with IT resources.
- Conduct analysis on system capabilities and business requirements, providing best fit solutions on system/process designs and workflows.
- Keep abreast of technical innovation, provide insights on best practices, recommend and drive improvement changes.
- Manage and track resolution of tickets in the Issue/Request Log and monitor utilization of credits in the Annual Maintenance Support (AMS) system.
- Build and update test plans, training materials, documentation of system configurations and deliver training to onboard/familiarize end users.
- Ensure all system related configuration and practices are compliant with statutory requirements including data protection and employment laws and regulations.
What you bring:
The ideal candidate for the Manager, Human Resources Management System (HRMS) role will bring a wealth of experience in HR Operations or HR Information Systems. You will have strong communication and presentation skills, with the ability to work independently and meet timelines. Your ability to anticipate and manage change in a dynamic environment will be crucial, as well as your analytical skills to develop sound recommendations and solutions. Your advanced knowledge in report creation, reporting concepts, database concepts, and experience in SAP SuccessFactors or other cloud-based HR systems will set you apart.
- Bachelor's Degree in any field is required.
- Minimum 8 years of relevant experience in HR Operations or HR Information System is essential.
- Working experience in HR (generalist or specialist) is necessary.
- Strong communication and presentation skills with strong interpersonal skills are needed.
- Ability to work independently and flexibility to meet timelines is crucial.
- Demonstrated ability to anticipate and manage change in a highly dynamic environment is important.
- Ability to analyse complex HR processes and develop sound recommendations and solutions is required.
- Advanced knowledge of report creation and reporting concepts is necessary.
- General knowledge of database concepts is essential.
- Experience in SAP SuccessFactors or other cloud based HR systems is a must.
What sets this company apart:
Our client is a leading organisation with a strong commitment to innovation and excellence. They offer an inclusive work environment that fosters collaboration and supports employees' professional growth. Their focus on continuous improvement and best practices makes them an employer of choice for professionals seeking challenging roles where they can make a real impact.
What's next:
Ready to take the next step in your career? Apply now!
Apply today by clicking on the link provided. We look forward to receiving your application!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
