Head of Banking Technology Delivery

An exceptional opportunity awaits for an accomplished technology leader to step into the role of Head of Banking Technology Delivery in Kuala Lumpur. This position offers you the chance to shape and drive the delivery of enterprise banking platforms and applications, working at the forefront of digital transformation within a highly respected financial institution.

What you'll do:

As Head of Banking Technology Delivery based in Kuala Lumpur, you will play a pivotal role in shaping the future of enterprise banking technology. Your day-to-day responsibilities will involve guiding talented teams through complex project lifecycles—ensuring every stage from initial concept through to successful implementation is executed with precision. You will act as a bridge between business needs and technical execution by facilitating meaningful discussions among stakeholders, defining use cases, setting priorities, and ensuring minimum viable products are delivered where appropriate. Your expertise will be crucial in upholding rigorous standards around architecture principles, security compliance, and quality assurance. By championing best practices in governance frameworks and fostering an environment where knowledge sharing thrives, you will empower your teams to become subject matter leaders while continuously enhancing their capabilities. Your ability to build strong relationships across departments will enable you to influence decision-making positively and resolve challenges efficiently—ultimately ensuring timely delivery of high-quality solutions that drive organisational success.

• Guide and manage a multidisciplinary IT delivery team comprising Technical Delivery Managers, System Analysts, Developers, and DevOps professionals to support critical enterprise platforms and strategic projects.
• Oversee the end-to-end design, development, and implementation of system capabilities that align closely with business objectives and long-term technology strategies.
• Develop a deep understanding of core business processes, workflows, and system functionalities to ensure seamless integration with both internal and external systems.
• Facilitate comprehensive cross-functional analysis during requirements gathering and solution phases by collaborating with business teams, analysts, operations staff, and technology stakeholders.
• Partner with solution architects to define robust designs that adhere to technology roadmaps while meeting evolving business needs.
• Establish and maintain detailed repositories of system features, technical documentation, and data maps to support governance and reference purposes.
• Drive structured processes for requirements gathering, translating insights into scalable solutions with clear acceptance criteria for group-wide adoption.
• Collaborate closely with program managers and business solution specialists to finalise functional requirements that meet stakeholder expectations.
• Foster a culture of open communication between development and testing teams to ensure smooth handover of requirements and accurate translation into deliverables.
• Coordinate with domain application teams to manage dependencies effectively and ensure cohesive delivery of integrated solutions.

What you bring:

To excel as Head of Banking Technology Delivery, your background should reflect substantial experience leading large-scale enterprise projects within complex organisational structures. Your ability to inspire trust among multidisciplinary teams will be matched by your skill in translating nuanced business requirements into actionable technical plans. A history of successfully navigating transformation programmes—leveraging both traditional Waterfall approaches as well as Agile methodologies—will set you apart. Your interpersonal strengths will shine through in your capacity for empathetic communication across all levels of the organisation; you understand how vital it is to foster collaborative relationships that drive shared success. In addition to your technical acumen regarding enterprise applications and systems integration, your commitment to ongoing professional development ensures you remain at the cutting edge of industry advancements. By bringing together these qualities—alongside a passion for nurturing talent—you will create an environment where individuals feel supported in their growth journey while collectively achieving ambitious organisational goals.

• Bachelor’s degree in Computer Science, Engineering or related discipline; relevant professional certifications are considered advantageous for this role.
• Extensive functional and technical knowledge of enterprise applications coupled with a thorough understanding of business systems within large organisations.
• A minimum of 15 years’ experience delivering large-scale enterprise capabilities for multinational or regional organisations with direct budgetary responsibility.
• At least 7 years’ proven leadership experience managing IT delivery teams focused on strategic solution delivery within complex environments.
• Demonstrated ability to translate intricate business needs into effective technical solutions while bridging gaps between diverse stakeholder groups.
• Experience executing transformation initiatives—including migration projects—using both Waterfall and Agile methodologies as appropriate for each context.
• Proven track record implementing best practices in process management as well as governance frameworks aimed at improving overall delivery quality.
• Exceptional interpersonal skills enabling you to communicate clearly with both technical experts and non-technical stakeholders alike.
• Commitment to continuous learning demonstrated by staying current with emerging technologies alongside industry trends relevant to banking technology delivery.

What sets this company apart:

This organisation stands out as a beacon for those seeking not only career advancement but also personal fulfilment within the world of banking technology. With a steadfast commitment to fostering an inclusive workplace culture built on mutual respect and shared purpose, employees are encouraged to collaborate openly while pursuing excellence together. Flexible working opportunities allow you to balance professional aspirations with personal commitments—ensuring wellbeing remains at the heart of everything they do. The company invests heavily in training opportunities so that every team member can expand their knowledge base while contributing meaningfully towards collective achievements. Supportive leadership is more than just a value here—it’s embedded in daily practice through mentorship programmes designed specifically for those eager to develop their skills further. By joining this forward-thinking organisation, you’ll find yourself surrounded by knowledgeable colleagues who share your enthusiasm for delivering outstanding results through teamwork—and who celebrate each other’s successes along the way.

What's next:

If you are ready to take on this influential role where your expertise can truly shape the future of banking technology delivery, we encourage you to take the next step today.

Apply today by clicking on the link provided—your journey towards making a lasting impact starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C