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ServiceNow Platform Analyst (FMCG)

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In the role of ServiceNow Platform Analyst, you will be an integral part of a service team, responsible for developing, designing, and managing technical solutions on the ServiceNow platform. The position requires providing administration, application/module development, maintenance, and technical support using best practice techniques to configure solutions and enhancements.

Key Skills: ServiceNow administration, Application development, Third-party integrations, JavaScript, Requirement review, Problem analysis

What you'll do:

  • Administer day-to-day operations of the ServiceNow platform.
  • Develop and maintain application code, user interfaces, and third-party integration components.
  • Produce essential documentation such as project plans, technical designs, developer notes, and user manuals.
  • Perform core configuration tasks, including system policies, business rules, and client scripts.
  • Create and manage update sets for moving customizations between ServiceNow instances.
  • Review requirements for accurate estimation and collaborate with process managers to understand business needs and areas for improvement.

What you bring:

  • Strong experience with ServiceNow, including third-party integrations, and certification as an Implementation Specialist or Application Developer.
  • Proven experience working as a team member to implement change and continuous improvement.
  • Proficiency in web technologies (XML, HTML, Angular JS, Restful API, PowerShell) and JavaScript development on the ServiceNow platform.
  • Experience with code migrations between instances and providing remediation feedback on defects.
  • Knowledge of problem analysis, structured analysis, design, and programming techniques.

What sets this company apart:

This global leader in the FMCG sector is renowned for its innovative range of products, serving a diverse array of industries. With a strong emphasis on sustainability, they provide solutions that improve quality, aligning with evolving consumer demands. Their commitment towards technological advancement ensures their business stay ahead of market trends, offering tailored, cutting-edge solutions in partnership with clients. Their worldwide reach, coupled with local insights, allows them to adapt to regional preferences while maintaining high standards.

What's next:

Ready for a career that skyrockets your professional development? Apply now!

Apply today by sending your latest CV to Eugene.Lim@robertwalters.com.my !

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: CRM

Industry: IT

Salary: Market Aligned & Flexible Arrangements

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Petaling Jaya

Job Reference: PU90R5-2AD094C8

Date posted: 25 February 2025

Consultant: Eugene Lim

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