Key Account Officer (Shipping/Johor)

Our client is seeking a Key Account Officer to join their team in Johor Bahru, Malaysia. This role offers the opportunity to serve as a crucial link between customers, the sales team, and various cross-functional departments on operational matters. The successful candidate will be responsible for providing accurate and timely support across a portfolio of customers.

What you'll do:

As a Key Account Officer, your main responsibility will be to provide support to the Key Account Manager in implementing regional strategies. You will cooperate with all departments to ensure optimal customer service and meet the assigned KPIs. Your role will involve following up promptly on new business deals, contract fulfilment, forecast and budget. You will also conduct analysis and generate business reports as required. Additionally, you will assist with processing tender, price quotes and rate negotiations for assigned Key Accounts. Lastly, you will promote group services such as VAS, X- sell activities to assigned Global Accounts.

• Provide support to Key Account Manager in implementing regional strategy
• Cooperate with all departments to ensure optimal customer service and meet assigned KPIs
• Follow up promptly on new business deals, contract fulfilment, forecast and budget
• Conduct analysis and generate business reports as required
• Assist with processing tender, price quotes and rate negotiations for assigned Key Accounts
• Promote group services such as VAS, X- sell activities to assigned Global Accounts

What you bring:

The ideal candidate for the Key Account Officer role should possess good interpersonal and communication skills along with an analytical mindset. You should have the ability to adhere to tight schedules and demonstrate a high degree of initiative and adaptability. Advanced proficiency with MS Office suite i.e., PowerPoint and Excel is essential for this role. Furthermore, you should be able to travel when required.

• Good interpersonal and communication skills
• Analytical mindset
• Ability to adhere to tight schedules
• High degree of initiative and adaptability
• Advanced proficiency with MS Office suite i.e., PowerPoint and Excel
• Ability to travel when required

What sets this company apart:

Our client is a global leader in their industry offering a dynamic work environment where innovation is encouraged. They are committed to providing their employees with opportunities for growth and development while maintaining a culture that values teamwork and collaboration.

What's next:

If you're ready for an exciting career move, apply today by clicking on the link or contact Aaron Low at Aaron.Low@robertwalters.com.my or +603 2303 7070

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C