A Sales Operation Executive (Salesforce) job has become available at a multinational company to join the team in Malaysia.

About the Sales Operation Executive (Salesforce) Role:
In this business critical role, you will be responsible for managing various sales processes, collecting, and analysing data, report generation and implementing strategies to improve overall sales performance.

Key Responsibilities:

• Manage all aspects of the implementation project plan to ensure successful deployment (facilitates, tracks, monitors, define milestones, timelines, and deliverables)
• Manage and meet changing requirements of projects
• Conduct reviews on project progress and issues
• Resolve process and technical issues (and escalate to HQ if required) to ensure timely delivery
• Compile status documentation and communicate to direct Manager
• Filter and assign potential opportunities/leads to countries responsible person
• Coordinate transfer of opportunities/leads between countries
• Manage and optimise the sales process from lead generation to deal closure, ensuring efficiency and effectiveness at each stage
• Assist with pipeline management and support new business onboarding through account set-up and go-live
• Manage and maintain CRM systems and sales databases
• Manage and maintain accurate and up-to-date sales data, including customer records, sales pipelines, and contracts with countries
• Provide sales support and guidance to the countries, including training on sales tools, processes, and techniques
• Identify opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency
• Ensure sales process adoption and compliance

To succeed in this Sales Operation Executive role, you must have prior sales operation experience preferably in the B2B industry setting.

Key Requirements:

• Bachelor's degree in business/engineering or equivalent disciplines
• Proven experience in sales operations, sales support, or a similar role
• Possess knowledge of business intelligence tools such as QlikSense and strong capabilities in Excel is an advantage
• Proficient in using MS Office Suite (Excel, Word, PowerPoint) is a must. Experience on CRM systems, such as Salesforce is an advantage
• An analytical mind and strong knowledge of sales processes, methodologies, and techniques

This international leader in industrial automation prides themselves as one of the world’s leading suppliers of intelligent automation solutions.

If you are an experienced sales operation professional within the industrial automation business with strong network with clients, then this Sales Operation Executive (Salesforce) role is right for you.

Apply today or email your CV to adrian.chung@robertwalters.com.my to discuss further.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C