Sales Manager (Ipoh)

A leading automotive dealership in Ipoh is seeking a Sales Manager to drive the development and performance of all sales activities within their dynamic team.

This is an exceptional opportunity for you to make a significant impact by shaping sales strategies, expanding market share, and nurturing a culture of customer care. The organisation is committed to providing a supportive environment where your interpersonal skills and management planning abilities will be valued and developed. You will benefit from flexible working opportunities, ongoing training, and the chance to work alongside knowledgeable professionals who are passionate about delivering outstanding results. If you are looking for a role that offers growth, responsibility, and the chance to truly connect with both customers and colleagues, this position is designed for you.

• You will have the opportunity to lead a dedicated sales team, fostering collaboration and supporting their professional growth through coaching and training initiatives.
• The organisation places a strong emphasis on customer satisfaction, encouraging you to nurture long-term relationships and deliver consistent results aligned with company expectations.
• Flexible working opportunities and access to continuous training ensure that you can develop your skills while maintaining a healthy work-life balance in an inclusive team environment.

What you'll do:

As Sales Manager, you will play a pivotal role in driving the success of the dealership’s sales division. Your day-to-day responsibilities will involve developing strategic plans that align with market conditions, guiding your team towards achieving individual and collective targets, and fostering an environment where customer care is paramount. You will be instrumental in expanding the dealership’s footprint by engaging new corporate clients while maintaining robust relationships with existing accounts. By overseeing operational compliance, managing resources efficiently, and facilitating seamless communication between branches, you will ensure that every aspect of the sales process runs smoothly. Your ability to produce insightful reports and implement effective action plans will help resolve challenges swiftly, contributing directly to the overall growth of the business.

• Develop comprehensive sales plans and activities tailored to achieve agreed financial targets, ensuring retention growth of market share and profitability within the dealership.
• Establish effective strategies to expand the customer base, including outreach to corporate companies in the designated area or market.
• Promote and nurture a customer care culture that consistently delivers high Customer Satisfaction Index (CSI) results in line with organisational standards.
• Organise, direct, and control the activities of both sales staff and administrative support teams to meet sales plans and budget requirements.
• Manage a team of Sales Executives and Sales Administrative staff, ensuring policies and processes are adhered to at all times.
• Ensure compliance with Dealer Standard requirements across all aspects of sales operations.
• Oversee debtors collection processes, making certain that outstanding debts do not exceed 60 days.
• Produce accurate sales reports and establish action plans to address customer issues or loss of sales opportunities.
• Actively participate in tender calls from corporate companies, maintaining strong relationships with existing accounts for future business opportunities.
• Facilitate communication between branches and head office, organising corporate sales activities and events with internal and external stakeholders.

What you bring:

To thrive as Sales Manager, your background should include substantial experience in developing strategic approaches within automotive or similar sectors. Your capacity for empathy-driven relationship building will be key as you interact with diverse stakeholders across various levels. You bring a thoughtful approach to coaching others—helping them grow professionally while fostering an atmosphere of mutual respect. Your commercial insight enables you to anticipate shifts in market dynamics so that your team remains well-positioned for success. Analytical thinking guides your responses when faced with complex problems; you consider all perspectives before implementing solutions that serve both customers’ needs and organisational objectives. Effective resource management is second nature to you; whether allocating budgets or adjusting plans on short notice, your flexibility ensures optimal outcomes. Above all else, your dedication to upholding high standards of customer service sets you apart as someone who genuinely cares about making positive connections.

• Your proven experience in developing successful sales strategies within an automotive or related industry will enable you to excel in this role.
• Exceptional interpersonal skills are essential for building trust-based relationships with customers, colleagues, and corporate partners alike.
• Demonstrated ability to coach, train, and motivate teams ensures that everyone works together towards shared goals in a supportive environment.
• Strong commercial awareness allows you to identify market trends and adapt plans accordingly for maximum impact.
• Excellent analytical problem-solving skills empower you to address challenges thoughtfully while making considerate decisions that benefit both customers and the organisation.
• Management planning expertise enables you to organise resources effectively while remaining flexible in response to changing circumstances.
• A commitment to nurturing customer quality ensures that every interaction reflects the highest standards of service.
• Experience in handling debtors collection processes demonstrates your dependability in maintaining financial health within the dealership.
• Ability to facilitate communication between multiple branches showcases your collaborative approach to teamwork.
• Proficiency in producing detailed reports supports transparent decision-making processes throughout the sales cycle.

What sets this company apart:

This organisation stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported in their professional journey. With access to flexible working opportunities tailored around individual needs, employees enjoy a harmonious balance between career ambitions and personal wellbeing. The company invests heavily in ongoing training programmes designed not only to enhance technical knowledge but also foster interpersonal growth—ensuring everyone has the tools they need for success. Leadership here is characterised by encouragement rather than hierarchy; managers are approachable mentors who prioritise collaboration over competition. The dealership’s reputation for excellence is built on genuine care for both customers and staff alike—making it an ideal environment for those who value connection, loyalty, and shared achievement above all else.

What's next:

If you are ready to take on a rewarding challenge where your talents will be recognised and nurtured within a supportive team setting, this Sales Manager opportunity awaits your application.

Apply today by clicking on the link provided—your next step towards joining an organisation that values growth, teamwork, and genuine connection.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C