Sales Associate

An exciting Sales Associate job has just become available with an international market leader in commercial vehicles based in Penang.

About the Sales Associate Role:
Reporting to the Sales Lead, you will act as the company brand ambassador and find integrated solutions for the customer’s needs. You will sell the company products and solutions to best meet the customer’s needs and company interests.

Key Responsibilities:

• Actively translate market trends into business opportunities for sales area
• Analyse sales area data to derive business opportunities jointly with sales management and put into action (i.e. define customer attack list)
• Make sure that 100% potential customers are contacted regularly at least once a year
• Identify customer needs and create solutions/offers to meet customer expectations applying company sales tools and methods
• Take new innovations and offers from company to develop customer portfolio
• Consult the customer and offer options on possible solutions based on company’s product and business solutions portfolio
• Deliver fast and accurate information, including prompt responses to customer enquiries
• Develop proposal, negotiate, prepare and present sales contract to the customer - to find the best integrated solution for the customer closely cooperate with After Sales and other relevant departments
• Create the offer, sales order within the system
• Monitor all orders and follow up production and delivery times with factory/bodybuilders to solve questions/problems that may arise and report any delays to the customer as early as possible
• Ensure that all relevant technical, product, legal and promotional information is obtained, understood and communicated to customer
• Hand over the sold vehicles (walk around) if required assisted by technical experts from the workshop and be the “one face to the customer” (lead the customer)
• Act as a contact person to the customer in case of immediate concerns and complaints
• Follow up on sales feedback and if applicable ProfiDrive training process to increase customer satisfaction including support of customer complaint management process

To succeed in this Sales Associate job, you must be highly motivated with hunter instincts to develop each potential prospect into business opportunities.

Key Requirements:

• Diploma or its equivalent in business administration, commerce, marketing or a related field
• Three years of experience in selling vehicles or capital equipment, preferably in automotive/commercial vehicles industry
• PC fluent (MS-Office )
• Full driving license for commercial vehicles

This conglomerate company has a strong history and is dominating the market they are in today. They have been maintaining as a top competitor in their industry over the years. The culture is open, ambitious and it is not limited to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this Sales Associate role is right for you. You will be part of a forward-thinking company that values innovation and a progressive mindset.

If you would like to apply for this role or find out more, please email to jack.moh@robertwalters.com.my.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C