Sales and Marketing Executive

A leading manufacturing and production provider of cleanroom laundry services, garment leasing programmes, and consumables is seeking a Sales and Marketing Executive to join their team in Bukit Mertajam

This is an exciting opportunity for you to play a pivotal role in expanding the company’s reach across key industries such as semiconductors, pharmaceuticals, healthcare, and manufacturing. You will be empowered to build lasting relationships with clients, promote essential services, and contribute directly to revenue growth while enjoying a supportive environment that values your interpersonal skills and commitment to customer satisfaction. The organisation offers flexible working opportunities, ongoing training, and the chance to work alongside knowledgeable colleagues who are passionate about delivering exceptional service.

• You will have the opportunity to engage with high-profile clients in advanced technology sectors including microelectronics, pharmaceuticals, and healthcare, allowing you to expand your professional network and industry knowledge.
• The company provides comprehensive training opportunities and encourages continuous learning so you can further develop your sales expertise and product understanding.
• Enjoy flexible working opportunities and a collaborative team culture that supports your personal growth and recognises your contributions to shared success.

What you'll do:

As a Sales and Marketing Executive based in Bukit Mertajam, you will be at the forefront of driving business growth by acquiring new clients across diverse sectors such as semiconductors, pharmaceuticals, healthcare, and manufacturing. Your day-to-day responsibilities will involve engaging with potential customers through presentations and proposals that highlight the unique benefits of cleanroom laundry services and garment leasing programmes. You will negotiate contracts that align with both client requirements and organisational objectives while ensuring ongoing satisfaction through regular follow-ups. By collaborating with internal teams—including sales coordinators and operations—you will help deliver seamless service experiences that foster loyalty. Your ability to maintain detailed records ensures transparency throughout the sales process. Success in this role comes from your dedication to building meaningful connections with clients, responding thoughtfully to their needs, and continuously seeking ways to add value through upselling or cross-selling relevant solutions.

• Identify new business prospects within industries requiring cleanroom laundry solutions by leveraging your understanding of market trends and client needs in the designated area of responsibility.
• Prepare compelling sales presentations, detailed proposals, and tailored contracts for prospective clients to showcase the value of cleanroom services and products.
• Negotiate pricing structures, service agreements, and contract terms with customers while ensuring mutual benefit and long-term partnership potential.
• Monitor contract renewals proactively to maintain high levels of customer retention and ensure continuity of service.
• Conduct regular visits to client sites to nurture strong relationships with key decision-makers and stakeholders within each account.
• Respond promptly to customer inquiries, concerns, or service requirements by providing attentive support that reinforces trust and satisfaction.
• Follow up consistently with clients after service delivery to ensure their expectations are met or exceeded while identifying upsell or cross-sell opportunities for additional products or services.
• Collaborate closely with the sales coordinator team and operations staff to guarantee seamless execution of service commitments from initial contact through fulfilment.
• Maintain expert-level knowledge of cleanroom garments, laundry processes, sterilisation methods, consumables, and accessories relevant to client operations.
• Keep accurate records of all sales activities, customer interactions, and pipeline status using company-approved software tools.

What you bring:

To excel as a Sales and Marketing Executive in this organisation, you bring hands-on experience from previous roles in sales or marketing—ideally within technical fields like microelectronics or pharmaceuticals—where you have demonstrated reliability in managing accounts from prospecting through retention. Your educational background equips you with analytical thinking skills necessary for preparing detailed proposals or negotiating complex contracts. You are comfortable travelling independently thanks to your driving licence and personal vehicle. Proficiency in Microsoft Office ensures you can create polished presentations that communicate value clearly. Multilingual abilities allow you to connect with diverse clients across Malaysia’s vibrant business landscape. Your interpersonal strengths shine when building rapport during site visits or resolving issues quickly. A meticulous approach keeps all documentation up-to-date while supporting transparent reporting practices. Above all else, your collaborative spirit fosters teamwork across departments so every client receives consistent care.

• A degree holder with at least 2-3 years’ experience in sales or marketing functions—preferably within microelectronics or pharmaceutical-related industries—demonstrates your readiness for this specialised sector.
• Possession of a valid driving licence along with access to your own vehicle enables you to travel efficiently between client locations as required by the role.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) allows you to prepare professional documents, analyse data effectively, and deliver impactful presentations.
• Excellent command of English and Bahasa Malaysia ensures clear communication with a wide range of clients; knowledge of Mandarin is considered an advantage for engaging additional markets.
• Your proven track record in managing accounts showcases your dependability when it comes to nurturing long-term relationships built on trust.
• Experience preparing persuasive proposals demonstrates your ability to articulate complex solutions in ways that resonate with decision-makers.
• Strong negotiation skills enable you to secure mutually beneficial agreements while maintaining positive rapport with customers.
• Attention to detail ensures accuracy when maintaining records of sales activities or monitoring contract renewals using company systems.
• A collaborative approach means you work well within teams—supporting colleagues across departments for seamless service delivery.
• Your empathetic attitude helps address client concerns promptly while reinforcing satisfaction throughout every stage of engagement.

What sets this company apart:

This organisation stands out as a trusted partner for critical industries requiring stringent cleanliness standards—from semiconductor fabrication plants to pharmaceutical manufacturers—by offering reliable cleanroom laundry services alongside garment leasing programmes tailored for operational efficiency. Employees benefit from flexible working opportunities designed around individual needs as well as generous training initiatives that encourage ongoing professional development. The workplace culture is inclusive; everyone’s contribution is valued regardless of background or tenure. You’ll find yourself surrounded by knowledgeable colleagues who are eager to share insights gained from years serving demanding sectors. With a reputation built on integrity and customer satisfaction rather than empty promises or aggressive tactics, this company provides an environment where you can thrive personally while making a tangible impact on business outcomes.

What's next:

If you are ready for a rewarding career where your relationship-building skills make a real difference in essential industries, this is your moment to apply now!

Apply today by sending your CV to desmond.khoo@robertwalters.com.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C