Boutique Manager (Luxury Timepiece)

Our client, a world-renowned manufacturer of luxury watches and jewellery, is seeking a dynamic and forward-thinking Boutique Manager to join their team. This is an exciting opportunity to lead the day-to-day operations of a prestigious boutique in Kuala Lumpur. The successful candidate will be responsible for driving sales growth, delivering exceptional customer service, and managing a high-performing team.

What you'll do:

As the Boutique Manager, your primary role will be leading the daily operations of our client's luxury watch boutique. You'll be at the forefront of delivering exceptional customer service, building strong relationships with clients, and driving sales growth. Your leadership skills will be crucial in coaching and mentoring your team, ensuring they perform at their best. You'll also work closely with the regional team on marketing initiatives, while keeping an eye on sales data to identify areas for improvement.

• Oversee the overall management and operations of the boutique, including staff scheduling, inventory management, and financial reporting
• Provide exceptional customer service and build strong relationships with clients
• Develop and implement sales strategies to drive revenue and meet targets
• Coach and mentor the boutique team to enhance their skills and performance
• Ensure the boutique maintains high standards of visual merchandising and brand presentation
• Collaborate with the regional team to execute marketing and promotional activities
• Monitor and analyse sales data to identify opportunities for growth and improvement

What you bring:

The ideal candidate for this Boutique Manager position brings a wealth of retail management experience, ideally within the luxury or fashion industry. Your strong leadership skills will enable you to build a high-performing team that delivers exceptional customer service. With your commercial acumen and proven track record in driving sales, you'll ensure that targets are not only met but exceeded. Your excellent communication skills will help you build strong relationships with clients while your familiarity with retail operations will ensure smooth running of the boutique.

• Minimum 3 years of experience in a retail management role, preferably within the luxury or fashion industry
• Strong leadership and team-building skills, with the ability to motivate and develop a high-performing team
• Excellent customer service orientation and the ability to deliver a premium brand experience
• Proven track record in driving sales and achieving targets
• Strong commercial acumen and financial management skills
• Excellent communication and interpersonal skills
• Familiarity with retail operations, including inventory management, merchandising, and visual display

What sets this company apart:

Our client is a global leader in the manufacture of luxury watches and jewellery. With a portfolio of 16 prestigious brands, they have a strong presence in all price segments. They also boast a robust distribution network and multi-brand retail net with sophisticated boutiques. The company is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

What's next:

Ready to take the next step in your career? Don't miss this exciting opportunity!

Apply today by clicking on the link. We look forward to hearing from you!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C