Sales Manager

A leading global manufacturing and production organisation is seeking a Sales Manager to join their team in Bukit Mertajam.

This is an exceptional opportunity for you to play a pivotal role in driving commercial success and building lasting relationships with clients across diverse markets. The company is renowned for its commitment to employee development, offering extensive training opportunities and fostering a supportive, inclusive culture where your growth is prioritised. You will benefit from flexible working arrangements that help you balance professional and personal commitments, as well as generous pension contributions that support your long-term financial wellbeing. If you are passionate about connecting with customers, nurturing teams, and delivering outstanding results within a collaborative environment, this position offers the perfect platform to advance your career.

• Enjoy flexible working opportunities designed to support your work-life balance and personal needs, ensuring you can thrive both professionally and personally.
• Benefit from ongoing training opportunities and generous pension contributions, reflecting the organisation’s dedication to your continuous development and future security.
• Join a knowledgeable team in an inclusive environment where supportive leadership empowers you to share ideas, collaborate effectively, and make a meaningful impact every day.

What you'll do:

As a Sales Manager based in Batu Kawan, you will be entrusted with shaping the commercial direction of the business by developing robust strategies that drive revenue growth while upholding exceptional standards of customer service. Your day-to-day responsibilities will involve engaging directly with clients to understand their requirements, collaborating with internal teams to deliver tailored solutions, and mentoring your sales colleagues so they can reach their full potential. You will be expected to stay attuned to market dynamics by monitoring trends and competitor activity—ensuring your approach remains relevant and effective. By leveraging data-driven insights for forecasting and reporting purposes, you will provide valuable input into strategic decisions at the highest level. Your ability to negotiate favourable terms with clients while adhering to company guidelines will be crucial in securing sustainable partnerships. Additionally, you will represent the organisation externally at key industry events—expanding networks and enhancing brand reputation. Success in this role requires a blend of interpersonal sensitivity, analytical acumen, organisational skills, and a genuine passion for supporting both customers and colleagues alike.

• Develop and implement comprehensive sales strategies tailored to achieve ambitious revenue targets while maintaining high levels of customer satisfaction across multiple market segments.
• Build, nurture, and maintain strong relationships with key clients by understanding their unique needs and providing tailored solutions that foster long-term loyalty.
• Collaborate closely with cross-functional teams including marketing, product management, and operations to ensure seamless delivery of products and services.
• Monitor market trends, competitor activities, and emerging opportunities to inform strategic decision-making and keep the business ahead of industry developments.
• Lead, mentor, and inspire a dedicated sales team by setting clear objectives, providing regular feedback, and supporting their professional growth through coaching and training initiatives.
• Prepare detailed sales forecasts, reports, and presentations for senior management using advanced analytical tools to track performance against targets.
• Negotiate contracts with clients in accordance with company policies while ensuring mutually beneficial outcomes that strengthen business partnerships.
• Represent the organisation at industry events, conferences, and networking functions to enhance brand visibility and expand the client base.
• Utilise CRM systems effectively to manage pipelines, track interactions, and ensure accurate reporting of all sales activities.
• Identify process improvement opportunities within the sales function to drive efficiency, enhance customer experience, and contribute to overall organisational success.

What you bring:

To excel as a Sales Manager in this forward-thinking organisation, your background should reflect substantial experience managing sales processes within manufacturing or similar B2B sectors where collaboration is valued. Your proven track record demonstrates not only technical competence but also emotional intelligence—enabling you to build rapport with clients while guiding your team towards shared goals. You bring advanced analytical capabilities that empower you to interpret complex data sets for strategic planning purposes. Your communication style is clear yet empathetic; you are adept at tailoring messages for different audiences whether presenting internally or negotiating externally. Familiarity with CRM systems ensures efficient pipeline management while proficiency in Excel allows for precise reporting. You have successfully mentored others by sharing knowledge generously—helping colleagues grow alongside you. Above all else, your approach is grounded in integrity: you consistently promote best practices around compliance while striving for excellence on behalf of both customers and peers.

• Proven experience in sales management within a direct manufacturing or related B2B environment where relationship-building was central to success.
• Demonstrated expertise in developing sales strategies that align with broader business objectives while adapting quickly to changing market conditions.
• Exceptional interpersonal skills enabling you to connect authentically with clients from diverse backgrounds while fostering trust-based partnerships.
• Advanced proficiency in using CRM platforms as well as MS Office suite—particularly Excel—for tracking performance metrics and preparing insightful reports.
• Strong negotiation abilities supported by sound judgement when finalising contracts or resolving complex issues with customers or suppliers.
• Outstanding communication skills—both verbal and written—that allow you to convey information clearly across all levels of the organisation as well as externally.
• Experience mentoring or coaching team members by providing constructive feedback that supports their ongoing development within a collaborative framework.
• Ability to analyse market data critically in order to identify new business opportunities or areas for process improvement within the sales function.
• A commitment to upholding ethical standards in all dealings while promoting compliance with company policies throughout every stage of the sales cycle.
• Relevant academic qualifications such as a degree in Business Administration or Supply Chain Management are highly desirable; additional certifications (e.g., CPIM or CSCP) would be advantageous.

What sets this company apart:

This organisation stands out as an employer of choice due to its unwavering commitment to employee wellbeing and professional advancement. You will find yourself immersed in an inclusive culture where diversity is celebrated—and where everyone’s voice matters regardless of role or tenure. Flexible working arrangements enable you to tailor your schedule according to personal circumstances without compromising on career progression. Generous pension contributions underscore the company’s investment in your long-term security while comprehensive training programmes ensure continuous learning at every stage of your journey here. Supportive leadership fosters open communication channels so that innovative ideas can flourish; meanwhile collaborative teamwork means successes are always shared collectively rather than individually. With access to cutting-edge resources plus ample networking opportunities through industry events—you’ll be empowered not just survive but truly thrive within this vibrant community.

What's next:

If you are ready for an exciting new chapter where your talents are recognised—and where genuine growth awaits, this Sales Manager opportunity could be exactly what you’ve been searching for!

Apply today by sending your CV to desmond.khoo@robertwalters.com.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C