Our client is seeking a proactive and responsible Area Manager to oversee the operations of at least four retail outlets. This role offers an exciting opportunity to provide leadership and development to a high-performing team, implement sales strategies, and ensure operational efficiency across all stores. The successful candidate will be outgoing, hands-on, and able to travel outstation regularly.
What you'll do:
As an Area Manager, you will play a pivotal role in managing the operations of at least four retail outlets. Your excellent leadership skills will be crucial in coaching your team members, fostering a customer-centric environment, and driving sales performance. You will also be responsible for ensuring operational efficiency across all stores, providing valuable market insights based on footfall traffic analysis, and maintaining an exceptional customer service experience. Regular outstation travel will be part of your role as you monitor store performance and address operational needs across different locations.
- Manage and coach 4 to 5 subordinates per outlet to build a customer-centric team
- Conduct training sessions and provide ongoing development opportunities for team members
- Implement sales strategies to boost store performance
- Monitor sales metrics and adjust action plans to ensure revenue targets are met
- Ensure stores are operating at peak efficiency, including stock management, merchandising, and adherence to company policies
- Provide insights and feedback on footfall traffic for respective areas, analyze customer demographics, and understand customer concerns and demands to adjust strategies accordingly
- Maintain and elevate the customer service experience across all outlets by ensuring the highest standards are consistently met
- Willingness to travel outstation regularly to monitor store performance and address operational needs across different locations
What you bring:
As an Area Manager, you bring a wealth of experience in managing multiple retail outlets. Your strong leadership skills have been honed through years of coaching and developing high-performing teams. You have a proven track record of implementing effective sales strategies that drive store performance. Your understanding of operational efficiency within the retail sector is second to none, enabling you to ensure that all stores operate at peak efficiency. Your ability to analyze footfall traffic data and customer demographics informs your strategic decisions, while your commitment to exceptional customer service sets you apart. Your willingness to travel outstation regularly demonstrates your dedication and adaptability.
- Proven experience in managing multiple retail outlets
- Strong leadership skills with experience in coaching and developing teams
- Ability to implement effective sales strategies
- Experience in monitoring sales metrics and adjusting action plans accordingly
- Strong understanding of operational efficiency in a retail setting
- Ability to analyze footfall traffic data and customer demographics to inform strategy adjustments
- Commitment to maintaining high standards of customer service
- Willingness to travel outstation regularly
What sets this company apart:
Our client is a leader in the retail industry, known for their commitment to operational excellence and exceptional customer service. They offer flexible working arrangements, providing their employees with the balance they need to excel in their roles. With a focus on continuous learning and development, they provide ample opportunities for their team members to grow and advance in their careers.
What's next:
Ready to take the next step in your career? Apply today!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
