Sales Account Manager

A leading technology solutions provider in Kuala Lumpur is seeking a Sales Manager who thrives on building meaningful connections and nurturing long-term partnerships. This is an exciting opportunity for you to play a pivotal role in both expanding the client base and strengthening existing relationships, all within a supportive and inclusive team environment.

The organisation is renowned for its commitment to employee development, offering flexible working opportunities and a culture that values collaboration, empathy, and shared success. If you are passionate about technology sales, enjoy working closely with clients, and are eager to contribute to a company that prioritises your professional growth, this could be the perfect next step in your career.

• Join a respected technology solutions provider in Kuala Lumpur where your ability to foster customer loyalty and drive business expansion will be highly valued, with ample support from a knowledgeable and dependable team.
• Enjoy flexible working opportunities and access to ongoing training programmes designed to help you develop your skills in both account management and new business acquisition.
• Be part of an inclusive workplace that celebrates diversity, encourages knowledge sharing, and supports your personal and professional growth every step of the way.

What you'll do:

As a Sales Manager based in Kuala Lumpur, you will play an integral role in driving business growth by managing current accounts while also acquiring new ones. Your day-to-day responsibilities will involve engaging with clients at various stages of their journey—from initial outreach through solution delivery—ensuring their needs are met with care and consideration. You will work closely with technical experts during the presales phase to craft compelling proposals that resonate with prospective customers. Success in this position comes from your ability to balance proactive business development with attentive account management, always striving to deliver exceptional service while contributing positively to a collaborative team culture. Your efforts will directly impact the organisation’s reputation for reliability and customer satisfaction.

• Manage a portfolio of existing client accounts by providing attentive service, understanding their evolving needs, and ensuring satisfaction through regular communication.
• Identify new business opportunities by researching potential clients, initiating contact, and presenting tailored technology solutions that address their unique challenges.
• Collaborate closely with internal technical teams during the presales process to ensure proposed solutions align with client requirements and expectations.
• Develop comprehensive proposals and presentations that clearly articulate the value proposition of products and services offered by the organisation.
• Maintain accurate records of all sales activities, pipeline progress, and client interactions using the company’s CRM system to ensure transparency and effective follow-up.
• Work as both a hunter—actively seeking out new accounts—and a farmer—nurturing existing relationships to maximise retention and upsell opportunities.
• Participate in industry events, networking sessions, and client meetings to enhance brand visibility and build lasting professional relationships.
• Provide feedback from clients to internal teams to help refine product offerings and improve overall customer experience.
• Meet or exceed agreed-upon sales targets while upholding the highest standards of integrity, honesty, and professionalism in all dealings.
• Contribute positively to the team environment by sharing insights, supporting colleagues, and participating in collaborative problem-solving initiatives.

What you bring:

The ideal candidate for this Sales Manager position brings proven experience in technology sales environments where nurturing customer relationships is just as important as generating new leads. Your background demonstrates not only your ability to identify opportunities but also your skill at guiding clients through complex decision-making processes with patience and empathy. You possess strong communication skills—both written and verbal—that allow you to explain technical information clearly while building trust across varied stakeholders. Your approach is grounded in collaboration; you thrive when working alongside others towards shared goals. Familiarity with presales activities gives you an added advantage as you work hand-in-hand with technical colleagues. Above all else, your sense of responsibility ensures that every interaction reflects positively on yourself and the wider team.

• Demonstrated experience in sales roles within the technology sector or related industries where relationship-building was central to success.
• Proven track record of managing both new business development (hunter) and account management (farmer) responsibilities effectively.
• Familiarity with presales processes including collaborating with technical teams to design tailored solutions for clients’ needs.
• Excellent interpersonal skills that enable you to connect empathetically with clients from diverse backgrounds while maintaining professionalism at all times.
• Strong organisational abilities allowing you to manage multiple priorities simultaneously without compromising attention to detail or quality of service.
• Comfortable using CRM systems or similar tools for tracking sales activities, pipeline management, and reporting purposes.
• Ability to communicate complex technical concepts in clear terms suitable for non-technical audiences during presentations or proposal discussions.
• A genuine passion for learning about emerging technologies coupled with curiosity about how they can solve real-world business challenges.
• Commitment to ethical conduct, honesty, and dependability when representing the organisation externally or internally.
• Willingness to participate actively in team-based initiatives aimed at improving processes or enhancing collective knowledge.

What sets this company apart:

This organisation stands out as one of Kuala Lumpur’s most respected technology solutions providers thanks to its unwavering commitment to employee wellbeing, professional development, and inclusivity. Here you will find a workplace culture built on mutual respect where everyone’s contributions are recognised and celebrated. Flexible working arrangements empower you to balance personal commitments alongside career ambitions without compromise. Regular training sessions keep your skills sharp while fostering an environment of continuous learning. The leadership team is approachable, supportive, and genuinely invested in helping each member achieve their full potential—making it an ideal setting for those who value teamwork, open communication, and long-term career progression. By joining this company, you become part of a community dedicated not only to delivering outstanding results for clients but also creating positive change within the industry itself.

What's next:

If you are ready to take on a rewarding challenge where your talents will be appreciated every day, we encourage you to apply now!

Apply today by clicking on the link provided—your next great career move awaits.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C