Key Account Manager (Project Sales, Industrial - Johor)

A leading force in the steel industry is seeking a Key Account Manager to join their expanding team in Johor, Malaysia. As a Key Account Manager, your ability to nurture long-term partnerships with clients, collaborate closely with internal teams, and deliver tailored solutions will be highly valued.

What you'll do:

As a Key Account Manager based in Johor, you will play an essential role in shaping the future of the organisation’s presence within Malaysia’s thriving construction sector. Your day-to-day responsibilities will revolve around nurturing client relationships through regular engagement visits and proactive communication. You will be entrusted with developing bespoke sales strategies tailored to each customer’s unique needs while collaborating closely with colleagues across multiple departments. By leveraging your expertise in stakeholder management and project sales delivery, you will ensure that both short-term targets and long-term business objectives are met. Success in this position requires not only excellent interpersonal skills but also a genuine passion for working together towards shared goals—making it an ideal fit for someone who thrives in supportive environments where teamwork is celebrated.

• Build and maintain robust relationships with customers by proactively assessing their needs, clarifying requirements, and developing tailored plans that consistently deliver outstanding results.
• Conduct regular visits to each customer and project owner according to a defined route plan with fixed coverage frequency, ensuring all stakeholders receive attentive support and guidance.
• Take full ownership of planning and executing sales strategies and action plans for assigned customers and authorised dealers to achieve ambitious sales targets, profitability goals, and increased market share.
• Work closely with the Head of Project to set clear objectives and performance targets for your portfolio as a Key Account Manager, aligning your efforts with broader organisational goals.
• Collaborate extensively with other departments such as trade marketing, marketing, technical solutions, commercial operations, credit control, and demand/supply teams to address customer needs effectively and resolve any issues promptly.
• Ensure strict adherence to all company principles, policies, local legal regulations, as well as health, safety, environment, and community (HSEC) standards in every aspect of your work.
• Develop comprehensive account plans that identify new business opportunities within existing accounts while also targeting potential new clients in the construction sector.
• Monitor market trends and competitor activities to provide valuable insights that inform strategic decision-making and help refine sales approaches.
• Prepare detailed reports on account status, sales performance metrics, pipeline progress, and customer feedback for senior management review.
• Act as a trusted advisor to clients by offering expert advice on products and services relevant to their projects, thereby strengthening long-term business relationships.

What you bring:

To excel as a Key Account Manager in this organisation’s dynamic environment, you will bring not only solid academic credentials but also hands-on experience managing complex client portfolios within the construction sector. Your background should include successful collaboration with various stakeholders such as consultants or contractors—enabling you to navigate intricate project requirements smoothly. In addition to technical proficiency in sales planning and execution, your interpersonal abilities will be crucial; these allow you to foster trust-based relationships that yield long-term benefits for both clients and the company. A keen eye for detail when monitoring industry developments ensures that your strategies remain relevant amid changing market conditions. Above all else, your enthusiasm for working collaboratively within multidisciplinary teams sets you apart as someone who truly values shared success.

• A degree in Business Administration, Economics, Marketing or an equivalent discipline from a recognised university provides you with the academic foundation needed for this role.
• Three to five years of proven experience in sales or trading roles—ideally within key account or project sales capacities—demonstrates your readiness for this responsibility.
• Demonstrated ability to build lasting relationships with consultants, architects, contractors or similar stakeholders within the construction industry highlights your networking strengths.
• Exceptional sales acumen combined with strong negotiation skills ensures you can consistently achieve—and exceed—ambitious targets set by the organisation.
• Experience in developing strategic account plans tailored specifically for large-scale projects showcases your methodical approach to business development.
• A track record of collaborating effectively across departments such as marketing or technical solutions underlines your cooperative mindset.
• Excellent communication skills enable you to convey complex information clearly while fostering trust among diverse audiences.
• Familiarity with adhering strictly to corporate policies as well as local legal regulations—including health, safety and environmental standards—reflects your sense of responsibility.
• Analytical thinking allows you to monitor market trends accurately while providing actionable insights that drive continuous improvement.
• A positive attitude towards learning new skills through ongoing training opportunities demonstrates your commitment to personal growth.

What sets this company apart:

This employer stands out as an industry leader not only because of its impressive track record but also due to its unwavering commitment to employee wellbeing. The company fosters an inclusive culture where every team member is encouraged to contribute ideas openly while benefiting from structured training programmes designed for continuous professional development. With a strong emphasis on health, safety and community engagement initiatives—alongside flexible working opportunities—you can expect an environment where personal growth goes hand-in-hand with collective achievement. Employees are empowered through supportive leadership practices that prioritise open communication channels across all levels of the organisation. This approach ensures everyone feels valued while working towards common goals within one of Malaysia’s most respected names in steel manufacturing.

What's next:

If you are ready to take the next step in your career journey by joining a forward-thinking team dedicated to excellence in key account management within the steel industry—this is your moment!

Apply today by clicking on the link provided; seize this opportunity to make a meaningful impact alongside passionate professionals.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C