Our client is a global leader in the FMCG industry, committed to creating a healthier future for all people, their pets and our planet. They are currently seeking a Customer Development Manager to join their team in Miri Sarawak. This role offers an exciting opportunity to work within a dynamic and innovative environment, where you will be responsible for achieving sustainable growth in sales, profitability, market share and product distribution.
What you'll do:
As a Customer Development Manager, your day-to-day responsibilities will involve working closely with distributors at both store and regional levels to achieve sales targets. You'll be involved in negotiating new product listings, developing merchandising materials, monitoring compliance of 5P activity execution, conducting rigorous evaluations of these activities, and managing distributor inventories. Your strong cross-functional collaboration skills will drive executional excellence and business results.
- Develop and support partnerships between the company and distributors at store and regional level to achieve sales targets.
- Conduct negotiations on new product listing, planograms, displays, promotion execution etc at regional and/or store level within Malaysia.
- Work with SDM to develop tools, merchandising materials and in-store programs for effective shelf management.
- Communicate in-store objectives and monitor execution of 5P targets: product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation vs. plan, share of shelf and planogram, POP placement vs. plan.
- Monitor compliance of 5P activity execution against established agreement/objectives and track interim performance of 5P activities.
- Conduct rigorous pre-evaluation of 5P activities using what-if analysis.
- Conduct post-evaluation analysis based on activity details and compare results with pre-evaluation analysis.
- Manage and monitor distributors inventories and stock availability.
What you bring:
The ideal candidate for the Customer Development Manager role will have a Bachelor's degree in a business-related field along with at least five years of distributor management experience within the FMCG industry. You should possess strong cross-functional collaboration skills that can drive executional excellence and business results. A strong commercial understanding coupled with excellent analytical skills will enable you to effectively manage distributor relationships and ensure sustainable growth.
- Bachelor’s Degree in business related studies
- At least 5 years of Distributor Management experience in the FMCG industry
- Strong cross-functional collaboration skills
- Strong commercial understanding
- Excellent analytical skills
What sets this company apart:
Our client is renowned for its leadership and innovation in promoting sustainability and community wellbeing. They are committed to decreasing plastic waste, promoting recyclability, saving water, conserving natural resources and improving children’s oral health. The pride in their brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity. This is a company passionate about building a future to smile about for their employees, consumers, and surrounding communities.
What's next:
Ready to give your career a reason to smile? Apply today!
Apply Today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
