Head of Operations
Location Petaling Jaya
Consultant Alvin Wong
Date posted 14 September 2016
A world-leading direct selling company is recruiting a Head of Operations in Petaling Jaya to join their team. In this role, you will be responsible for leading the business in its next phase of growth.
About the Head of Operations Role:
In this business critical role, you will be responsible for defining the broad business development strategy, delivering the highest quality service alongside four direct reporting managers. You will also take the lead providing direction to all operation-related activities, including delivery and continuous improvement, provide strategic leadership and ensure smooth running of routine operations.
- Lead, guide, evaluate and develop 6 functions relating to the country operations to ensure the organisation achieves its business objectives and complies with all relevant regulations and laws
- Maintain relations with distributors, initiatives with distributors including problem resolution
- Coordinate resources and identify projects across the supply chain/operations that improve operational efficiency and service levels
- Constant review and improve Supply Chain Model by identifying methods to resolve major operations challenges and increase operations efficiency
- Develop Operations standards and processes; create transparency while ensuring compliance of operations with the overall business strategy to drive efficiency and direct changes of improvement
To succeed in this role you must have the ability to lead effectively and apply a holistic view in operations and keeping a broader business context in mind.
- Experience working with a matrix organisation structure with track record of bringing diverse team members together to work on a common goal
- Proven experience in developing talent and growing people to roles of increasing responsibility
- A proven track record of achievement in the Retail and Direct Selling industry will have an added advantage
- Excellent communication (verbal and written) and interpersonal skills with all levels, including Distributors
- Ability to define and implement effective processes and procedures for the business needs
This leading direct selling organisation has an outstanding international reputation in its field and great value is placed on empowering and development. With a great history, this is a right brand to join at an exciting time in their development.
If you have a successful track record of resolving operations and enjoy working in a team environment, you can take your career forward with this exciting Head of Operations role.
Apply now or call me to discuss this new opportunity.
Business Registration Number: 729828-T Licence Number: JTK2125