Product Trainer (Consumer Electronics)

A leading global consumer electronics brand is seeking a Product Trainer to join their Kuala Lumpur team, where your enthusiasm for sharing knowledge and your passion for cooking will be at the heart of empowering both internal teams and retail partners.

What you'll do:

As a Product Trainer (Consumer Electronics) based in Kuala Lumpur, you will immerse yourself in the world of cutting-edge home appliances by developing engaging training content that brings products to life for both employees and retail partners. Your day-to-day activities will involve researching new ways to present features effectively, conducting interactive workshops that foster confidence among sales teams, and collaborating with marketing professionals to align messaging across all touchpoints. You will also have the opportunity to visit stores nationwide, gaining valuable insights into customer preferences while ensuring that every member of the sales network feels supported and empowered. By leveraging your passion for cooking alongside your ability to motivate audiences, you will help create memorable learning experiences that drive results in an ever-evolving marketplace.

• Research and develop compelling selling arguments as well as demonstration guidelines tailored for a wide range of consumer electronics products.
• Test, benchmark, and identify functional product usages to ensure accurate and persuasive product positioning during training sessions.
• Plan and conduct comprehensive selling skills trainings, including role play sessions, product demonstration workshops, and structured learning modules for both internal staff and external partners.
• Liaise closely with internal stakeholders such as marketing teams as well as external parties to coordinate seamless training events across multiple locations.
• Continuously study competitors’ products through hands-on testing combined with consumer needs analysis to provide up-to-date product information that supports effective selling strategies.
• Evaluate both online and offline competitor demonstration methods to refine best practices for digital acceleration in product presentation.
• Collaborate with trade marketing teams to assess promoter team’s product knowledge gaps and design targeted development plans for their selling skills.
• Visit retail outlets regularly to deliver on-site training sessions, observe market trends first-hand, and gather feedback from frontline staff.
• Travel as required throughout Malaysia to ensure consistent delivery of high-quality training experiences across all regions.

What you bring:

To excel as a Product Trainer (Consumer Electronics), you will bring a wealth of experience from roles focused on education or sales enablement within fast-moving consumer goods or technology sectors. Your interpersonal sensitivity allows you to adapt your approach according to audience needs while fostering an inclusive atmosphere where everyone feels comfortable participating. You understand the importance of clear communication when explaining technical concepts or demonstrating product benefits especially when these relate directly to everyday cooking scenarios. Your organisational strengths ensure each session runs smoothly whether delivered online or at bustling retail locations. Above all else, your enthusiasm for helping others succeed shines through every interaction; you take pride in nurturing talent by sharing practical tips grounded in real-world usage. Your adaptability means you can respond positively to changing priorities while maintaining high standards of professionalism at all times.

• Demonstrated excellence in communication skills with a natural flair for presenting complex information in an accessible manner that captivates diverse audiences.
• Proficiency in both spoken and written English as well as Bahasa Malaysia is essential for delivering impactful training sessions across multicultural environments.
• A genuine passion for cooking coupled with practical culinary skills enables you to connect authentically with kitchen appliance users during demonstrations.
• Advanced PowerPoint abilities allow you to design visually appealing presentations that enhance learning outcomes during both digital and face-to-face trainings.
• Experience managing, organising, and conducting group trainings both in person and virtually ensures smooth delivery regardless of format or audience size.
• A proven track record of motivating participants through storytelling techniques that foster empathy and understanding within collaborative settings.
• Previous experience as a Retail Trainer or Sales Trainer within the consumer goods sector provides valuable context for addressing real-world challenges faced by sales teams.
• Certification in Presentation Skills, Selling Skills, Education or Motivation would be highly regarded but is not mandatory; willingness to pursue further development is encouraged.
• A personable demeanour combined with high standards of personal presentation helps build trust quickly among trainees from various backgrounds.
• Flexibility to travel frequently within Malaysia demonstrates your commitment to supporting retail partners wherever they are located.

What sets this company apart:

This organisation stands out as a global powerhouse in consumer electronics renowned for its commitment to quality innovation and customer satisfaction. Employees benefit from being part of an inclusive culture where teamwork is celebrated and individual contributions are recognised. The company invests heavily in ongoing training opportunities so you can continue developing your skills alongside some of the most knowledgeable professionals in the industry. Flexible working arrangements support work-life balance while generous resources are allocated towards employee wellbeing initiatives. With a strong focus on digital transformation, this employer empowers its people with state-of-the-art tools needed to stay ahead in today’s competitive landscape all while fostering an environment built on mutual respect, shared success stories, and long-term career growth.

What's next:

If you are ready to inspire others through your passion for teaching and love of consumer electronics, this is your moment take the next step towards an exciting new chapter!

Apply today by clicking on the link provided; we look forward to discovering how your unique talents can make a difference.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C