Head of IT Services, SEA
Salary Market aligned
Location Petaling JayaFULL_TIME
Consultant Eddie Lee
Date posted 21 August 20192019-08-21 2019-10-20 manufacturing-and-production Petaling Jaya MY MYR 234000 260000 260000 YEAR Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A Head of IT Services, SEA opportunity has become available at a German MNC based in Malaysia. In this newly created position, you wil be required to support the regional countries by providing guidance to define and implement its local IT demands.
About the Head of IT Services, SEA Role:
Reporting directly to the APAC CTO, you will be primarily responsible for IT application support, service requests and demand requests.
- Act as the IT business partner for each local business, communicating proactively on actions to be taken in all IT related areas and advising senior management on all IT related matters
- Advise on the local IT application project budget in alignment with the global IT strategy and policies as well as security and local requirements including alignment and posting of IT demands
- Manage operational IT support, communication and IT life cycles
- Identify, support and facilitate application incident requests and service requests as well as project requests to the respective responsible in the APAC region
- Establish and maintain communication as required with the regional teams for the different areas of IT
- Ensure in scope delivery (time, cost and specification) of IT application services and IT projects
The successful Head of IT Services, SEA is an all-rounder the technology spectrum.
- Minimum 10 years leadership experience in application support and service management in a regional capacity
- Ability to see the bigger picture and provide hands-on support
- Skilled in ServiceNow. ITIL certification is an added advantage
- Experience in high level business process definition with IT application architecture (SAP, SharePoint, etc.)
- Other IT operational experience (disaster recovery, business continuity, etc.)
- Fluent in both English and Mandarin as you will be communicating with Mandarin-speaking counterparts and stakeholders
- Willingness to travel regionally
This MNC needs no introduction and is well established in their industry. They are also very focused on developing their people to the highest standards.
If you are hungry for success, determined and want to take the next step in your career, this could potentially be your best move! Great career progression opportunities await the right person in this exciting Head of IT Services, SEA job.
Apply today or email me at email@example.com to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C