Head of IT Support, Transaction Banking
Salary MYR240,000 - MYR420,000 per annum + Excellent Benefits
Location Kuala Lumpur
Consultant GE Ong
Date posted 24 May 2018Menara 3 Petronas Persiaran KLCC Kuala Lumpur 50088 Robert Walters Malaysia
An exciting Head of IT Support, Transaction Banking position has just become available at a leading bank based in Kuala Lumpur, Malaysia. Reporting directly to the Head of Consumer Banking, this role is responsible for Level 1 Production Support and to drive stability of the technology platforms.
About the Head of IT Support, Transaction Banking Role:
In this business critical role you are responsible to ensure the stability, integrity, and efficient operation of the transaction banking technology platform that support core organisational functions.
- Responsible for management of Level 1 Production Support team
- Ensure stability and scalability of the technology platforms in support of the business growth and working closely with the vertical IT Heads in Transaction Banking and respective business counterparts
- Meets with high-level management team regularly to ensure business growth road map is well understood and communicated
- Develops new policies and procedures to improve the effectiveness and performance of the department.
- Organises an effective team structure, establishes criteria to measure performance and the standard personnel functions associated with managerial responsibility.
To succeed in the Head of IT Support, Transaction Banking job, you will need to have the ability to lead and work effectively and cooperatively with senior stakeholders and across the different verticals of information technology division
- Bachelor’s degree in Computer Science or equivalent
- Minimum 15 years of IT management and industry work experience.
- Experience in managing multiple, medium to large, cross-functional teams in the Production Support function with ability to influence senior to executive level management and key stakeholders for investment into stable platforms and support processes
- Preference is a Technology Executive that has specific Transaction Banking, Payments, or Commercial technology background
- Must understand risk issues facing financial institutions and have experience with the assessment, identification, monitoring of technology and operational risk
- Knowledge of IT Governance, Change Management, Resourcing & Budgeting, Production monitoring and reporting
This bank needs no introduction as it is recognised as the leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant.
If you are driven, determined and want to take the next step in your career in financial services, this is the role for you. Great career opportunity awaits the right person in the Head of IT Support, Transaction Banking role.
Apply today or email me at email@example.com to discuss this new opportunity.
Business Registration Number: 729828-T
Licence Number: JTK2125
Business Registration Number: 729828-T Licence Number: JTK2125