IT Service Delivery Lead
Location Kuala Lumpur
Consultant GeokEng Ong
Date posted 16 March 2018Menara 3 Petronas Persiaran KLCC Kuala Lumpur 50088 Robert Walters Malaysia
IT Service Delivery Lead An exciting IT Service Delivery Lead job has just been made available at a leading multinational organization who is at the forefront of their industry in Malaysia. You will be responsible for providing IT service delivery and operations support to the business while driving service excellence.
About the IT Service Delivery Lead Role
In this business critical role you are accountable for maintaining reliable IT operations to support regional IT infrastructure and business applications.
- Ensure effective and timely delivery of IT services which includes infrastructure and business applications to support business operations
- Take the lead in managing an IT operations team to ensure effective and timely service delivery across the business unit according to service levels agreed
- Accountable for overall management of the data centre, licensing, IT procurement and asset management
- Responsible for developing and maintaining business continuity and security plans, design and maintain appropriate IT disaster recover plan according to organisation standard and policies
- Responsible for IT governance and change management processes
- Responsible for evaluation, selection and management of third party suppliers to support IT operations
- Accountable for budget and financial management for the IT division
- Degree in Information Technology or equivalent
- Minimum eight years of experience in IT discipline with two years in a lead capacity
- Experience in managing IT infrastructure solutions and business applications
- FMCG industry experience will be an advantage
- Possess excellent leadership skills with an analytical and strategic mindset
- Good interpersonal and communications skills to interact effectively at all levels
The successful IT Service Delivery Lead will join a company whose expertise has made them the leader in their field. This well-recognised brand offers a dynamic and positive working culture.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting IT Service Delivery Lead job.
Apply now or call me to discuss this new opportunity.
Business Registration Number: 729828-T
Licence Number: JTK2125
Business Registration Number: 729828-T Licence Number: JTK2125