Head of IT Support
Consultant SweeJim Ho
Date posted 25 February 2019 2019-02-252019-04-26 it Kuala Lumpur MY MYR 180000 300000 300000 YEAR Robert Walters https://www.robertwalters.com.my
An exciting Head of IT Support job has just become available at a leading banking organisation based in Kuala Lumpur.
About the Head of IT Support Role:
In this business critical role you are responsible for ensuring the stability, integrity, and efficient operations of the transaction banking technology platform that support core organisational functions.
- Responsible for management of Level 1 Production Support team
- Ensure stability and scalability of the technology platforms in support of the business growth and working closely with the vertical IT Heads in Transaction Banking and respective business counterparts
- Meet with senior management teams regularly to ensure business growth road maps are well understood and communicated
- Develop new policies and procedures to improve the effectiveness and performance of the department.
- Organises an effective team structure, establishes criteria to measure performance and the standard personnel functions associated with managerial responsibility.
To succeed in the Head of IT Support, Transaction Banking job, you will need to have the ability to lead and work effectively and cooperatively with senior stakeholders and across the different verticals of information technology division.
- Bachelor’s degree in Computer Science or equivalent
- Minimum 15 years of IT management and industry work experience
- Experience in managing multiple, medium to large, cross-functional teams in the Production Support function with ability to influence senior to executive level management and key stakeholders for investment into stable platforms and support processes
- Preference for Technology Executive that has specific Transaction Banking, Payments, or Commercial technology background
- Understand risk issues facing financial institutions and have experience with the assessment, identification, monitoring of technology and operational risk
- Knowledge of IT Governance, Change Management, Resourcing & Budgeting, Production monitoring and reporting
This bank needs no introduction as it is recognised as the leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant.
If you are driven, determined and want to take the next step in your career in financial services, this is the role for you. Great career progression opportunities await the right person in the Head of IT Support role.
Apply today or email me at firstname.lastname@example.org to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C