This company is a centralised support structure established by a prominent Asian insurance and financial services organisation. Their structure aims to enhance operational efficiency across the group by providing various business functions such as finance, human resources, information technology, customer service, and administrative support. They are recruiting for a Manager, Learning and Development job.

About the Manager, Learning and Development Role:
In this role, you will be expected to deliver full coverage of learning interventions and solutions in supporting the shared services’ vision statement of being the group’s pre-eminent service partner.

Key Responsibilities:

• Facilitates the creation of the organisational L&D strategy to fulfil training and development requirements; oversees training delivery, assessment, and necessary follow-up
• Evaluates training needs for individuals, departments, and the organisation in consultation with department heads
• Constructs training courses and programs essential to address training needs or manages this through external providers
• Implements Leadership Essentials initiatives to induce changes in employee mindset and behaviour
• Takes charge of planning and executing digital learning activities, consistently promoting this approach to learning
• Identifies, chooses, and oversees external training and accreditation bodies, agencies, and providers required for maintaining training standards
• Coordinates training venues, logistics, transportation, and accommodations as needed to ensure effective training attendance and delivery. Ensures maintenance of equipment and materials essential for effective training
• Supports the implementation of Group HR initiatives at the local level
• Assists in the individual development process by conducting interventions related to career discussions, coaching, and mentoring
• Manages HRDF accounts, including grant and claim application

To succeed in this Manager, Learning and Development role, you will need to have solid experience in managing end-to-end affairs of L&D initiatives within a complex internal metrics and ability to manage timely deliverables.

Key Requirements:

• Holds a degree in HR or Finance. Any L&D or Trainer certification is an advantage
• Relevant practical experience in Total Rewards, with two to three years of experience at a regional or global level
• Preference will be given to candidates with a combination of consulting and in-house experience in large multinational corporations (MNCs)
• Be a collaborative team player, exhibiting curiosity, adaptability, and the ability to thrive in a fast-paced environment
• Possess excellent written and verbal communication skills
• Advanced proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Familiarity with Power BI or other analytical platforms is highly desirable
• Prior experience using HRIS systems such as Workday is highly desirable

The shared service company has a very strong work culture. If you are confident and have a can-do attitude, without fear of being hands-on, the potential rewards are significant.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Manager, Learning and Development role.

Apply today or contact Aziq Kamarudzaman at 03-23037044 or email to aziq.kamarudzaman@robertwalters.com.my to discuss this opportunity.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C