Confidential: Head, People & Services

Our client (retail group) is seeking a dynamic and experienced Head of People Services to lead strategic HR initiatives, drive process improvements, and manage rewards programs. This role will be instrumental in driving operational excellence and aligning business objectives with people strategies. The successful candidate will have the opportunity to shape the future of People Services, positioning it as a 'One-Stop Centre of Excellence' that enhances efficiency and service delivery.

What you'll do:

As the Head of People Services, you will play a pivotal role in leading strategic HR initiatives that drive operational excellence and align business objectives with people strategies. You will lead a team responsible for managing Talent Lifecycle, Payroll, HR Technology, Mobility, and Analytics. Your role will involve collaborating across markets to ensure that People Services aligns with strategic goals. You will also spearhead onboarding processes across markets, implement digital staff purchase cards and two-factor authentication, launch On-Demand Pay and cloud-based HR systems, negotiate with vendors to achieve cost savings, and deploy Employee Self-Service (ESS) and e-payslips for stores.

• Lead a team managing Talent Lifecycle, Payroll, HR Technology, Mobility, and Analytics.
• Collaborate across markets to align People Services with strategic goals.
• Position People Services as a 'One-Stop Centre of Excellence', enhancing efficiency and service delivery.
• Drive People & Culture transformation post-organization restructure.
• Spearhead onboarding processes across markets.
• Launch On-Demand Pay and cloud-based HR systems.

What you bring:

As the ideal candidate for the Head of People Services role, you bring proven leadership skills in Human Resources or a related field. You have experience driving process improvements and operational excellence. Your experience extends to managing rewards programs and well-being initiatives. You have demonstrated your ability to

• Proven leadership skills in Human Resources or related field.
• Experience in driving process improvements and operational excellence.
• Strong knowledge of HR Technology (SAP SF, Avature), Mobility, and Analytics.
• Experience in managing rewards programs and well-being initiatives.
• Ability to collaborate across markets to align People Services with strategic goals.

What sets this company apart:

Our client is a leading player in the retail industry, operating numerous stores across multiple markets. They are committed to driving operational excellence and aligning business objectives with people strategies. They value efficiency and service delivery.

What's next:

Ready to lead strategic HR initiatives and drive operational excellence? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C