Medical Diagnostic Executive

A leading provider in the medical diagnostics sector is seeking a Medical Diagnostics Sales Executive to join their team in Kota Damansara. This is an exceptional opportunity for you to make a meaningful impact by connecting healthcare professionals with diagnostic solutions that improve patient outcomes. The organisation is renowned for its commitment to quality, ethical business practices and fostering long-term relationships with both clients and employees.

What you'll do:

As a Medical Diagnostics Sales Executive based in Kota Damansara, you will be at the forefront of introducing advanced diagnostic technologies to healthcare providers. Your day-to-day activities will involve engaging with a broad spectrum of medical professionals ranging from clinicians to laboratory technologists to understand their needs and present tailored solutions from the company’s portfolio of IVD and POCT products. You will play an integral part in negotiating contracts or tenders by maintaining open lines of communication with stakeholders throughout the process. By providing attentive after-sales support and leveraging your ability to convert leads into loyal customers, you will help drive business growth while ensuring positive experiences for every client. Your responsibilities will also include conducting thorough market research to stay ahead of industry trends and competitor movements. Through diligent account management practices including maintaining detailed records in CRM systems you will contribute significantly to the company’s reputation for reliability and excellence in the medical diagnostics field.

• Present, demonstrate, and promote all in vitro diagnostic (IVD) and point-of-care testing (POCT) products represented by the company to both existing and potential customers according to specific product-related market segments.
• Organise appointments and meetings with a wide array of healthcare professionals including clinicians, emergency physicians, endocrinologists, cardiologists, haematologists, anaesthesiologists, paediatricians, pathologists, pharmacists, point-of-care coordinators, scientific officers, medical lab technologists, matrons, sisters, purchasers, and more.
• Negotiate contract terms or tenders with relevant parties while following up diligently until agreements are successfully closed.
• Provide high-quality and prompt after-sales service to customers to ensure satisfaction and foster long-term loyalty.
• Convert cold calls into leads and subsequently generate new sales opportunities through proactive outreach.
• Acquire new customers while maximising sales with existing clients and retaining key accounts through regular engagement and support.
• Maintain an accurate and up-to-date customer database for effective account management and follow-up activities.
• Conduct market surveys as well as customer feedback initiatives; monitor competitor activities including strategies, personnel changes, pricing adjustments, and leverage this intelligence to maximise sales growth.
• Develop GAP strategies such as growing existing accounts, converting competitors’ clients, and penetrating new markets to achieve ambitious sales targets.
• Generate SWOT analyses and competitor comparisons to inform strategic decision-making while reporting daily on all visitations using CRM tools.

What you bring:

To excel as a Medical Diagnostics Sales Executive, you will bring proven experience from the medical device or pharmaceutical distribution sectors where you have honed your ability to communicate complex scientific information clearly. Your educational background equips you with the technical acumen necessary for understanding advanced diagnostic technologies. You are known for being dependable—someone who listens carefully before responding thoughtfully—and you consistently meet deadlines even under pressure. Your proficiency with digital tools ensures seamless management of customer data while supporting informed decision-making. Above all else, your approach is grounded in empathy: you value building trust-based relationships with clients by offering honest advice tailored specifically to their needs. Your willingness to share knowledge collaboratively within teams further enhances collective success while reinforcing the company’s reputation as an inclusive employer dedicated to continuous learning.

• Possess at least a Diploma or Bachelor’s Degree or higher qualification in Medical Laboratory Technology, Biochemistry, Biomedicine, Biotechnology, Science or any equivalent field of study which provides a strong foundation for understanding complex diagnostic products.
• Have a minimum of one year’s experience working in sales or marketing within the medical device or pharmaceutical distribution industry where you have demonstrated your ability to build rapport with healthcare professionals.
• Show genuine interest in science along with the capacity to quickly grasp scientific concepts as well as interpret technical data relevant to diagnostic solutions.
• Exhibit excellent written and verbal communication abilities coupled with strong interpersonal skills that enable you to connect effectively with diverse stakeholders.
• Demonstrate active listening skills alongside articulate communication when interacting with clients or colleagues from various backgrounds.
• Display respect for deadlines by managing your time efficiently while balancing multiple priorities without compromising on quality or accuracy.
• Be proficient in computer literacy including MS Office applications, databases management systems, efficient online research techniques which are essential for modern sales operations.
• Identify potential business risks proactively while raising concerns constructively within your team or organisation as needed.
• Uphold high ethical standards by acting responsibly at all times; show integrity in every aspect of your work especially when handling sensitive information or negotiations.
• Apply creative thinking combined with analytical problem-solving abilities when addressing challenges related to market competition or customer requirements.

What sets this company apart:

This organisation stands out as a trusted partner within Malaysia’s healthcare landscape thanks to its unwavering commitment towards delivering high-quality diagnostic solutions backed by responsive customer service. Employees benefit from an inclusive culture that prioritises teamwork over hierarchy where everyone’s contributions are recognised regardless of seniority. The company invests heavily in ongoing training opportunities so staff remain knowledgeable about emerging trends within diagnostics technology; this not only supports personal growth but also ensures clients receive best-in-class advice at every touchpoint. Flexible working arrangements allow employees greater autonomy over their schedules without sacrificing productivity or work-life balance a testament to management’s belief that happy teams deliver superior results. With robust internal support networks available at every stage of your career journey here from onboarding through professional development you’ll find yourself surrounded by colleagues who genuinely care about each other’s wellbeing as much as they do about achieving shared goals together.

What's next:

If you are ready to take your career forward by making a real difference in healthcare diagnostics, this is your moment apply now!

Apply today by clicking on the link provided below.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C