Product Specialist (Hemodialysis)

An exciting opportunity has arisen for a Product Specialist Hemodialysis to join a respected healthcare organisation based in Petaling Jaya. This role is perfect for someone who thrives on building meaningful connections within the medical community, promoting life-changing products, and supporting both government and private hospitals.

What you'll do:

As a Product Specialist Hemodialysis based in Petaling Jaya, you will play an integral part in expanding access to vital medical technologies across Malaysia’s healthcare landscape. Your day-to-day activities will involve engaging with hospital decision-makers, understanding their unique requirements, and presenting tailored solutions that improve patient outcomes. By collaborating with various internal teams—including marketing, clinical experts, and technical support—you will ensure seamless delivery of services while maintaining high standards of professionalism. Success in this role comes from your ability to build rapport with diverse stakeholders such as doctors and nurses, stay attuned to market developments, participate actively in industry events, manage complex tender processes efficiently, and consistently deliver insightful updates to leadership. Your efforts will directly contribute to strengthening client partnerships while advancing the reach of innovative hemodialysis treatments.

• Promote and sell medical equipment and consumable products specifically for hemodialysis to both government and private hospitals, ensuring clients are well-informed about product benefits.
• Develop and nurture long-term business relationships with existing clients while actively seeking out new potential customers within the healthcare sector.
• Collaborate closely with internal departments including marketing, clinical, technical, and sales teams to achieve shared objectives and deliver comprehensive solutions to clients.
• Identify customer needs by engaging directly with stakeholders such as doctors, staff nurses, and procurement teams, providing tailored resources and support as required.
• Maintain consistent communication with clients to foster trust, address concerns promptly, and provide professional service at all times.
• Stay informed about market trends and competitor activities to identify new business opportunities, emerging markets, or potential product enhancements.
• Attend conferences and events organised by the company to represent products effectively and expand your professional network within the industry.
• Participate in preparing service contracts for customers, ensuring all agreements are clear, attractive, and meet client expectations.
• Take responsibility for managing tenders by preparing professional responses that highlight the value proposition of offered products.
• Provide regular monthly reports and accurate sales forecasts to management, keeping them updated on progress towards targets and key activities.

What you bring:

The ideal candidate for the Product Specialist Hemodialysis position brings not only relevant academic qualifications but also hands-on experience navigating the complexities of medical sales. Your background equips you with deep insights into hospital procurement processes as well as an appreciation for how quality products can transform patient care. You excel at communicating clearly across cultural boundaries thanks to your fluency in multiple languages. Your natural empathy allows you to understand client needs intuitively while your reliability ensures follow-through on every promise made. A genuine passion for supporting others—whether it’s colleagues or customers—sets you apart as someone who thrives in collaborative environments. With your willingness to travel when needed and participate fully in industry events or training sessions, you demonstrate both flexibility and dedication. Ultimately, your blend of technical knowledge, interpersonal warmth, organisational skills, and commitment makes you an invaluable asset in this rewarding role.

• A bachelor’s degree or higher qualification in Business, Marketing, Medical Science, Nursing and Pharmacy/Pharmacology, Biotechnology or an equivalent field is required for this position.
• Three to four years of proven experience in sales within the medical equipment or pharmaceutical industry is preferred for optimal performance in this role.
• Excellent command of both English Language and Bahasa Malaysia is essential for effective communication with diverse stakeholders across the healthcare sector.
• Outstanding interpersonal skills are necessary for building trust-based relationships with clients including doctors, nurses, sales teams, and customer service representatives.
• Demonstrated ability to work dependably under pressure while maintaining a positive attitude and enthusiasm for achieving shared goals.
• A reliable approach combined with initiative ensures you can manage responsibilities independently while remaining responsive to team needs.
• Possession of own transport is mandatory as travel to outstation locations may be required when meeting clients or attending events.
• Willingness to attend conferences or company-organised events demonstrates your commitment to staying connected within the industry.

What sets this company apart:

This organisation stands out as a leader within the healthcare sector due to its unwavering commitment to improving patient outcomes through advanced technology solutions. Employees benefit from a culture that prioritises collaboration over competition where sharing knowledge is encouraged so everyone can succeed together. The company invests heavily in ongoing training opportunities so team members remain at the forefront of industry developments. Flexible working arrangements allow you to balance personal commitments without compromising on career progression. Above all else, there is a genuine sense of purpose underpinning every project: knowing that your daily contributions help hospitals deliver better care inspires pride among staff at every level. Whether you’re seeking professional growth or simply want your work to have lasting impact on people’s lives, this is an environment where you can truly thrive.

What's next:

If you are ready to take on a fulfilling challenge where your expertise will make a tangible difference in healthcare delivery this is your moment!

Apply today by clicking on the link provided; we look forward to learning more about how you can contribute as our next Product Specialist Hemodialysis.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C