Key Account Executive (OTC)

A leading player in the pharmaceutical industry is seeking a Key Account Executive specialising in OTC products to join their team based in Petaling Jaya. This is an exciting opportunity for you to make a significant impact by promoting a respected portfolio of healthcare brands. You will be empowered to build strong relationships with pharmacists and healthcare professionals, while driving business growth through effective product training, and merchandising.

What you'll do:

As a Key Account Executive Over The Counter Pharmaceuticals, you will play an integral role in driving the success of well-established healthcare brands throughout your designated region. Your day-to-day activities will involve building trusted relationships with pharmacy teams by delivering informative product presentations that highlight unique benefits. You will be responsible for identifying new business prospects through careful analysis of sales data while ensuring that merchandising efforts maximise visibility for key products. By collaborating closely with internal departments such as marketing and regulatory teams and participating in industry events you will remain at the forefront of market developments. Success in this position requires you to balance administrative responsibilities like reporting with proactive fieldwork that includes customer visits, training sessions, and strategic planning. Your ability to adapt quickly to changing business strategies will ensure continued growth for both yourself and the brands you represent.

• Promote and detail a comprehensive range of OTC pharmaceutical products to targeted pharmacists, store managers, and store assistants within assigned territories.
• Achieve or exceed individual monthly, quarterly, and annual sales targets by cultivating new customers and expanding existing accounts.
• Conduct engaging product knowledge sessions and sales training programmes for pharmacy staff and other healthcare professionals to foster a positive environment for brand recommendations.
• Negotiate optimal shelf space for key brands, arrange impactful window and in-store displays, and ensure merchandising materials are effectively placed and maintained.
• Analyse sales data using digital tools to identify new business opportunities and inform strategic action plans for territory growth.
• Assess customer value biannually using established criteria, plan call patterns efficiently, and organise outstation trips as required by management expectations.
• Complete timely weekly or monthly reports on activities and expenses; ensure all orders are processed electronically each day for seamless logistics operations.
• Maintain accurate electronic profiles for each customer in the territory database while providing insightful market intelligence reports as needed by management.
• Participate actively in trade shows, public forums, sales meetings, cycle meetings, and both national and international conferences to stay connected with industry trends.
• Utilise trial size products and marketing materials strategically to increase brand awareness among medical professionals and consumers; report on their impact regularly.

What you bring:

To excel as a Key Account Executive Over The Counter Pharmaceuticals, you will bring proven experience working collaboratively within multidisciplinary teams across commercial environments. Your background may include formal education in science-related fields or hands-on exposure within retail pharmacies both pathways equip you with valuable insights into customer needs. You possess excellent communication skills that allow you to deliver compelling presentations tailored for different audiences while maintaining sensitivity towards their perspectives. Your analytical mindset enables you to interpret complex sales data effectively so that actionable strategies can be developed swiftly. A genuine passion for supporting others whether through training sessions or everyday interactions sets you apart as someone who thrives on nurturing long-term partnerships. Adaptability is crucial given the evolving nature of this sector; your willingness to embrace new technologies or adjust plans ensures continued relevance amid shifting priorities. Above all else, your reliability shines through when meeting deadlines for reporting tasks or responding promptly during periods of increased demand.

• Tertiary qualifications in science, pharmacy, nursing or a related field are highly regarded as they provide essential foundational knowledge relevant to this role.
• Demonstrated basic selling skills that enable you to communicate product benefits persuasively to diverse audiences within retail pharmacy settings.
• Proficiency in basic negotiation techniques which allow you to secure favourable shelf placements and promotional opportunities for key brands.
• Experience delivering clear presentations such as CME or CPE sessions to educate pharmacy staff or healthcare professionals about product features.
• Competence in basic writing skills necessary for preparing reports, correspondence with stakeholders, and maintaining accurate records.
• Analytical abilities that support effective interpretation of sales data using Microsoft Office tools or proprietary systems like OCE.
• Understanding of retail pharmacy business processes gained through at least two years’ experience in the pharmaceutical or healthcare industry is advantageous but not mandatory if offset by strong interpersonal skills.
• Proven track record of achieving ambitious sales goals or targets within previous roles demonstrates your dependability as a results-oriented team member.
• Experience interacting with health professionals is essential as it underpins your ability to build rapport quickly within this specialised sector.
• Willingness to travel interstate or overseas up to 10 times per year including after hours or weekends as required by business needs.

What sets this company apart:

This organisation stands out as a leader within the pharmaceutical sector due to its unwavering commitment to quality standards, ethical conduct, and people-focused values. Employees benefit from an inclusive culture where teamwork is celebrated alongside individual achievements creating an environment where everyone feels supported in reaching their full potential. The company invests heavily in ongoing training opportunities so that staff remain knowledgeable about emerging trends while developing professionally at every stage of their career journey. Flexible working arrangements accommodate personal commitments without compromising productivity; occasional travel offers exposure beyond local markets while fostering broader industry connections. By prioritising open communication channels between departments from marketing through regulatory affairs the company ensures that all voices are heard when shaping future strategies. This collaborative approach not only drives commercial success but also reinforces a sense of shared purpose among employees who take pride in representing trusted healthcare brands across Malaysia.

What's next:

If you are ready to take the next step in your pharmaceutical sales career with an organisation that values your expertise and supports your professional development, this is your moment!

Apply today by clicking on the link provided your journey towards making a meaningful impact in healthcare starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C