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General Manager, Operations (F&B)

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GENERAL MANAGER OPERATIONS Salary: Competitive and based on experience Location: Kuala Lumpur Keywords: Operations, Management, Leadership, Strategic Planning, Performance Monitoring

Our client is seeking a highly skilled and experienced General Manager Operations to join their team in Kuala Lumpur. This role offers an exciting opportunity to lead and manage the operations of a well-established organisation. The successful candidate will be responsible for strategic planning, performance monitoring, and ensuring operational excellence across all departments. This role requires a strong leader with excellent interpersonal skills, who can drive operational efficiency while fostering a supportive and inclusive work environment.


* Opportunity to lead and manage operations in a well-established organisation
* Role involves strategic planning, performance monitoring, and operational excellence
* Requires strong leadership and excellent interpersonal skills


What you'll do:


As the General Manager Operations, you will play a pivotal role in shaping the operational success of the organisation. Your day-to-day responsibilities will include developing and implementing operational policies, overseeing all department functions, managing staff performance, ensuring compliance with industry regulations, monitoring operational performance, managing budgeting, reporting, planning, auditing, and working closely with the board of directors. Your leadership will be instrumental in driving operational efficiency and achieving organisational goals.


* Develop and implement operational policies and procedures
* Oversee all department functions and manage staff performance
* Ensure compliance with industry regulations and organisational standards
* Monitor operational performance and implement improvement strategies
* Manage budgeting, reporting, planning, and auditing
* Work with the board of directors to determine values and mission, and plan for short and long-term goals


What you bring:


The ideal candidate for the General Manager Operations role will bring a wealth of experience in operations management. You will have a strong understanding of various business functions including HR, Finance, Marketing among others. Your strategic planning skills coupled with your ability to develop business will be key to your success in this role. Your outstanding organisational abilities and leadership skills will enable you to manage teams effectively. Your excellent interpersonal skills will allow you to communicate effectively at all levels within the organisation. Your decision-making aptitude and problem-solving skills will be crucial in navigating through challenges.


* Proven experience in an operations management role
* Strong understanding of business functions such as HR, Finance, marketing etc.
* Demonstrable competency in strategic planning and business development
* Outstanding organisational and leadership abilities
* Excellent interpersonal and public speaking skills
* Aptitude in decision-making and problem-solving


What sets this company apart:


This is an exciting opportunity to join an organisation that values its employees' contributions and supports their professional growth. They offer flexible working opportunities, generous pensions contributions, training opportunities for career advancement. They are committed to creating an inclusive work environment where everyone feels valued and respected.

What's next:


Ready for an exciting new challenge? Apply now!


Apply today by clicking on the link provided. Please note that only shortlisted candidates will be contacted.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: General Management

Focus: Operations Management

Industry: Retail

Salary: MYR240,000 - MYR300,000 per annum + Market Aligned

Workplace Type: On-site

Experience Level: Director

Location: Kuala Lumpur

Job Reference: I4P98B-868CBD14

Date posted: 20 March 2025

Consultant: Christie Cheah