Our client is seeking a passionate and experienced Area Manager to lead their retail operations in Kuala Lumpur. This role offers an exciting opportunity to drive sales, optimise retail KPIs, and ensure brand values are consistently reflected across all stores. The successful candidate will be responsible for leading and motivating store teams, creating action plans for business development, and supporting the Omni-Channel team in developing sales capabilities.
What you'll do:
As an Area Manager, you will play a pivotal role in driving the success of our client's retail operations. Your primary responsibility will be to lead and motivate store teams towards achieving their sales targets and retail KPIs. You will analyse business trends, create action plans for business development, and optimise traffic through effective rostering. Your keen eye for visual merchandising will ensure brand values are consistently reflected across all stores. Additionally, you will support the Omni-Channel team in developing sales capabilities across multiple channels. Your ability to build strong, diverse teams will foster a collaborative environment where resources are shared, best practices are implemented, and common goals are achieved.
- Analyse business and create action plans to address identified sales/execution opportunities
- Optimise traffic through review of store rosters and coaching means of improvement
- Ensure visual merchandising standards are maintained at store level
- Train retail team members on company products and coach Store Managers on store KPI insight
- Support Omni-Channel team in developing sales capabilities and consistent customer experience across multiple channels
- Set and drive the highest operational standards in the stores in line with company standards
- Manage team communication regarding inventory needs, stock allocations, delivery pre-alerts and Operations standards
- Build strong, diverse teams that work together to share resources and best practice
- Assess strengths and developmental opportunities of staff, encouraging career development and providing learning opportunities
What you bring:
The ideal candidate for this Area Manager role brings a wealth of experience in Sales and Retail Operations management. With a minimum of 3 years' experience under your belt, you have developed a passion for retail that enables you to effectively engage with your team on the ground. Your strong interpersonal, communication and motivational skills will be key in leading your team towards success. Your organisational, analytical, and planning skills, coupled with your business acumen, will enable you to make quick decisions and prioritise tasks in a fast-paced environment. Proficiency in PC-skills, Excel, and PowerPoint is essential for this role. Lastly, your willingness to travel will ensure that all stores under your management are operating at their highest potential.
- Minimum 3 years of experience in Sales and Retail Operations management
- Passion for retail and ability to engage with retail team on the ground
- Strong interpersonal, communication and motivational skills
- Excellent organisational, analytical, planning skills and business acumen
- Ability to make quick decisions and prioritise in a fast-paced environment
- Proficiency in PC-skills, Excel, and PowerPoint
- Willingness to travel
What sets this company apart:
Our client is a globally recognised brand known for its commitment to quality and innovation. They offer a dynamic and inclusive work environment where every employee is valued and encouraged to reach their full potential. With a strong focus on professional development, they provide numerous opportunities for learning and growth. Their commitment to diversity and inclusion is evident in their diverse workforce and their dedication to creating an environment where everyone feels welcome and valued.
What's next:
Ready to take the next step in your career? Apply now!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
