GENERAL MANAGER, SALES & OPERATIONS
Salary: Competitive and based on experience
Location: Kuala Lumpur
Keywords: Sales Leadership, Operations Management, Strategic Leadership, Performance Measurement
Our client is seeking a dynamic and experienced General Manager, Sales & Operations to drive their business growth in Kuala Lumpur. This role offers an exciting opportunity to oversee and steer the overall sales strategy, operational efficiency, and business expansion of the organisation. The successful candidate will be responsible for strategic planning, team leadership, customer relationship management, and operational excellence to meet revenue and profitability goals.
* Drive overall sales strategy and operational efficiency
* Lead strategic planning and team leadership
* Manage customer relationships and ensure operational excellence
What you'll do:
As a General Manager, Sales & Operations, you will play a pivotal role in driving the company's growth. Your primary focus will be on developing and implementing comprehensive sales strategies that drive revenue growth and expand market share. You will also be responsible for setting ambitious sales targets and leading a high-performing sales team towards achieving these goals. In addition to your sales responsibilities, you will also oversee operations management. This includes developing operational strategies that align with organisational goals, improving existing processes for increased efficiency, and balancing customer demand with operational capabilities. Your role will also involve cross-functional collaboration with various teams to ensure alignment of strategies.
* Develop comprehensive sales strategies to drive revenue growth and market share
* Set and achieve monthly, quarterly, and annual sales targets
* Lead and manage the sales team, fostering a high-performance culture focused on customer success
* Build strong relationships with key clients, partners, and stakeholders
* Develop operational strategies aligned with organisational goals
* Analyze existing operational processes and implement improvements to increase efficiency
* Monitor customer demand with operational fulfillment capabilities
* Implement robust monitoring systems to track deviations in operational performance
* Collaborate cross-functionally to ensure alignment and seamless execution of strategies
What you bring:
The ideal candidate for the General Manager, Sales & Operations role brings a wealth of experience in both sales and operations management. With at least 10 years of relevant work experience in a retail environment or equivalent sector, you have proven your ability to drive results through strategic decision-making. Your strong leadership skills enable you to effectively manage teams while fostering a culture of success. You possess excellent communication skills which allow you to build strong relationships with key stakeholders. Your analytical mindset coupled with your knowledge of industry trends enables you to make informed strategic decisions that drive business growth.
* Bachelor’s degree in Business Administration, Sales, Operations Management or equivalent discipline
* At least 10 years of relevant working experience in sales, operations or general management within a retail environment
* Minimum 5 years’ experience in a managerial position
* Strong leadership, communication, and interpersonal skills
* Analytical mindset with the ability to interpret data and make strategic decisions
* Knowledge of industry trends, CRM software, and operational management tools
What sets this company apart:
Our client is a leading player in the retail industry, known for their commitment to operational excellence and customer satisfaction. They offer an inclusive and supportive work environment where every team member is valued and encouraged to contribute their unique insights. This is an exciting opportunity to join a company that values collaboration and innovation, offering you the chance to make a significant impact on their continued success.
What's next:
Ready to take your career to the next level with this exciting General Manager, Sales & Operations role? Don't hesitate!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
