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Training Manager (F&B)

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Our client is a rapidly expanding global snack chain with a significant presence in Thailand and Malaysia. They are on the hunt for a dynamic Training Manager to join their vibrant and energetic team. If you're service-focused, self-driven, and eager to grow, this could be your next big career move. The company prides itself on its fast-paced, fun working environment, flat hierarchy, results-driven culture, and workplace freedom.

What you'll do:

As a Training Manager, you will play a pivotal role in shaping the future of our client's rapidly growing business. You will be responsible for overseeing the entire training process within the company, from mapping out plans and schedules to designing effective programs that enhance employee skills. Your commitment to upholding best-in-class customer service standards will ensure a consistent and positive customer experience across all outlets. By promoting company values and fostering a positive work culture, you will inspire your team to reach new heights. Your ability to align all training initiatives with company policies will be crucial in driving the success of the business.

  • Oversee and carry out the end-to-end training process of the Company
  • Map out training plans, schedules, and key objectives for outlet staff
  • Identify and assess company-wide training needs
  • Design and deliver effective training programs
  • Gather feedback from trainees after each session
  • Train team members to uphold best-in-class customer service standards
  • Promote company values and a positive work culture through training initiatives
  • Ensure all training and development plans align with company policies and operational goals
  • Prepare and deliver regular reports on training plans, progress, and any operational issues impacting training

What you bring:

As an ideal candidate for the Training Manager position, you bring a wealth of experience in training and development to the table. Your educational background in Human Resources or a related field has equipped you with the knowledge necessary to excel in this role. With at least 3-5 years of experience under your belt, you have proven your ability to design and implement effective training programs across multiple locations. Your excellent analytical and problem-solving skills will be invaluable in identifying and addressing training needs within the company. Your self-driven, accountable nature, coupled with your passion for results, makes you a perfect fit for our client's dynamic team.

  • Bachelor’s degree in Human Resources, Training and Development, Business Administration, or a related field
  • Minimum of 3-5 years of experience in training and development
  • Proven experience in designing and implementing training programs at multiple locations
  • Excellent analytical, problem-solving skills
  • Self-driven, accountable with passion for results
  • Resourceful, energetic with eagerness to drive impact
  • Adaptive, innovative with agile mindset
  • Strong business acumen with adept problem-solving skills

What sets this company apart:

Our client is one of the fastest-growing F&B companies in Thailand and Malaysia. They are known for their vibrant and energetic team, fast-paced working environment, and flat hierarchy. The company values meritocracy and offers great opportunities for career growth. They believe in workplace freedom, allowing their employees to work how and when they like. This is an exciting opportunity to join a rapidly expanding global snack chain that is disrupting the F&B industry.

What's next:

Ready to take your career to new heights? Don't miss out on this exciting opportunity!

Apply today by clicking on the link! We can't wait to hear from you.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: General Management

Focus: Operations Management

Industry: Recruitment Consultancy

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Location: Kuala Lumpur

Job Reference: SHR3ST-2886B040

Date posted: 11 November 2024

Consultant: AiLin Ho

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